Apply on Employer Site

American Airlines · 11 hours ago

Analyst/Sr Analyst, Facilitation and Border Security

Dallas, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

American Airlines is a major airline that offers travel opportunities and career growth. The Analyst/Sr Analyst, Facilitation role is responsible for engaging with various stakeholders to ensure compliance and facilitate international operations, while also developing performance metrics and training programs.

AerospaceAutomotiveTransportationTravel

Responsibilities

Support the Senior Manager of Facilitation in readiness assessments and cross-functional collaboration initiatives

Investigate CBP violations with assistance of station where customer initial board point, write petitions for relief, authorize payments and coordinate corrective actions to prevent future violations

Develop dashboards and reports to track performance metrics, compliance indicators, and monthly violation data

Coordinate and facilitate travel for inadmissible passengers in collaboration with government partners and station personnel worldwide

Provide International Documentation Training Curriculum for Customer Care team members

Work with Airport Policy and Procedures team to implement improved documentation and training policies

Coordinate with Network Planning and stations on CBP Landing Rights submissions

Engage with border control agencies (e.g., US CBP, CBSA, UK Border Force) to review policy changes and provide executive summaries to Corporate Security leadership

Partner with internal teams (e.g., IT, Legal, Operations) to ensure smooth implementation of new technologies and processes

Qualification

Aviation operationsRegulatory complianceData analysisInternational travel documentationBorder control regulationsProject managementMicrosoft Office SuiteMultilingual capabilitiesCommunication skillsInterpersonal skillsProblem-solving skills

Required

Bachelor's degree in Aviation, Public Policy, Business Administration, or a related field

3 years of experience in aviation operations, regulatory compliance, or facilitation-related roles

Knowledge of airline operations - either above or below the wing or extensive knowledge of the interworking of U.S. federal agencies

Experience in interpreting new customs and immigration regulations

Strong understanding of aviation security and facilitation principles

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work collaboratively across departments and with external stakeholders

Ability to interpret and apply regulatory requirements

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Preferred

Experience working with TSA, CBP, or other government agencies

Familiarity with international travel documentation standards and border control regulations

Knowledge of border control regulations and processes, entry requirements and travel documents, risk assessment, IATA API and PNRGOV standards, and ICAO Annex 9

Project management experience in a cross-functional environment

Advanced proficiency in data analysis and reporting tools

PMP or similar project management certification (preferred)

Multilingual capabilities (a plus)

Benefits

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Company

American Airlines

Glassdoor3.7

American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.

Founded in 1930

Fort Worth, Texas, USA

10001+ employees