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Curri · 1 day ago

Customer Service Operations Representative (EST Timezone)

United States

Full-time

Remote

New Grad, Entry Level

Curri is a fast-growing startup focused on delivering construction and industrial supplies. They are seeking a Customer Service Operations Representative to facilitate deliveries, provide customer support, and optimize logistics operations.

Building MaterialDeliveryDelivery ServiceLast Mile TransportationLogistics

Responsibilities

Facilitate deliveries from booking to successful drop-off and everything in between

Provide best-in-class support for our customers and drivers via chat and phone

Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly

Provide operational feedback and identify pain points for the team to optimize logistics

Qualification

Customer service skillsCritical thinkingProblem solvingG-Suite proficiencyEagerness to learnWritten communicationVerbal communicationPositive attitude