SGP Recruiting · 3 weeks ago
Project and Service Management (Staff Officer)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expSGP Recruiting provides operations and strategic support to Tribal 8(a) and commercial organizations. They are seeking a Project and Service Management (Staff Officer) to support an upcoming NATO ACT program, focusing on managing projects and providing service management expertise.
Information Technology & Services
No H1B
Security Clearance RequiredHiring Manager
Frederick Gary II
Responsibilities
Plan, implement and manage assigned projects in accordance with the appropriate NATO regulations and NCIA project management policies and procedures
Deliver projects within defined Time, Cost and Quality tolerances
Participate in other project management related activities
Facilitate and enable the integration of new and/or modernized capabilities within the ESOC
Undertake relevant technical support activities
Provide Subject Matter Expertise (SME) to support ESOC Service Management and its integration with the NCIA Service Management System
Create, coordinate and publish relevant documentation ensuring its integration/reference with the existing documents, as required
Support the ESOC ISO/IEC 20000 certification effort by coordinating the successful execution of all related activities at all stages
Assist in all the day-to-day activities associated with the ESOC service management tasks and initiatives
Qualification
Required
Bachelor's degree at a nationally recognized / certified University in a related discipline
Proven experience of at least 8 years in Project Management
Proven experience of at least 5 years in Service Management practices with particular emphasis to Service Transition, Service Operation and Continual Service Improvement
A recognized and still valid Project Management certification, such as PRINCE 2 or similar
A recognized and still valid Service Management certification, such as ITIL or ISO/IEC 20000
Demonstrable knowledge of and experience using Service Now
Knowledge of configuration management concepts, system life cycle management and quality management
Knowledge and experience in Project Management tools
Experience in successfully leading multi-functional teams as a self-motivated decision maker, anticipating risks, taking initiative and acting as a Change Champion
Experience in developing and managing KPI's and metrics
Experience in business planning, preparation and production of budget submissions
Due to the sensitivity of the work, he/she must possess an unequivocal level of trust and discretion
Demonstrated capacity to exercise strong judgement in advising unit leadership, setting priorities, and executing requirements
Advanced skills with Microsoft Excel
Knowledge of and experience in using financial tools (such as Oracle, SAP, etc...)
Prior experience of working in an international environment comprising both military and civilian elements
Proven ability to communicate effectively orally, using tact and diplomacy, and in writing with good briefing skills
Knowledge of NATO responsibilities and organization, including ACO and ACT
Company
SGP Recruiting
Strategic Growth Partners (SGP) is the powerhouse hub for small businesses navigating the federal marketplace.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jerrod Mallinger
Chief Executive Officer
Company data provided by crunchbase