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SouthState Bank · 5 hours ago

Government Lending Claims Manager

Winter Haven, FL

Full-time

Hybrid

Senior Level

5+ years exp

SouthState Bank is committed to helping customers move forward and fostering lasting relationships. The Government Lending Claims Manager is primarily responsible for handling Government Lending Guaranty Claims, ensuring compliance with government requirements, and providing solutions for loan documentation issues.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Manager functions as coordinator for compiling comprehensive claims on government guaranteed loans that have failed and where the bank is seeking reimbursement on the guaranteed portion of the loan

Facilitates strict compliance with government requirements and performs a detailed analysis of each failed loan

This position requires extensive industry knowledge in a variety of disciplines including originating, underwriting, portfolio management and workout experience to strategically craft a compelling case for honoring the guaranty

Must be able to analyze and identify claim vulnerabilities and pre-emptively determining proper responses, (rationale) to mitigate the chances of a monetary repair on the claim or a full denial of the claim

Recognizes problem areas and carefully articulates steps that the bank took to either correct or mitigate the impact of these issues

The Manager submits the approved claim package to the government and serves as the primary point of contact for the agency on requests for additional information or clarification of documentation submitted

Completed claim packages are reviewed in a tiered approval format that adds additional reviewers based upon the size of the claim. Manager submits claims once the appropriate internal approval is obtained

Manager must respond to the government quickly and thoroughly requiring both efficiency and skill to accurately understand the nature of the request and quickly provide supplementary information in a timely manner

Manager will be responsible to attend and complete all Training as defined by Management

Manager will be responsible to follow and adhere to SouthState Banking and compliance policies

Manager will be responsible to Report to manager any compliance banking policies violations found in your daily workflow

Manager will be responsible to keep the SAM Governance and Practices Manager or Director of Special Assets apprised of any issues that may result in a claim repair or denial

Manager will be responsible to help with all document’s exceptions from time to time

Manager will be responsible to research and respond to audit requests related to all loans as needed

Qualification

SBA Loan ServicingLoan DocumentationLoan CompliancePCFS Loan ManagerExcelWordAdobeETRANNavigator FiservAnalytical SkillsProblem SolvingCommunicationTeam Collaboration