BMG Money · 1 month ago
Vice President, Risk Operations
United States
Full-time
Remote
Senior Level, Lead/Staff
12+ years expBMG Money is committed to providing affordable credit solutions to underserved consumers. The Vice President of Risk Operations will lead the strategies and processes that manage risk across the customer lifecycle, ensuring compliance and enhancing performance in collections and fraud prevention.
FinanceFinancial ServicesPersonal Finance
Responsibilities
Lead the transformation toward a predictive and insight-driven risk operation across Collections, Loss Mitigation, Fraud, and Recoveries
Establish a unified operating framework that integrates segmentation, modeling, channel optimization, and agent performance insights
Strengthen BMG’s credibility in the investor marketplace by demonstrating disciplined execution, consistent performance management, and transparent reporting
Oversee early-stage, mid-stage, and late-stage collections strategies and execution across digital and live channels
Deploy segmentation, VAR modeling, intent/willingness models, and channel affinity insights to optimize treatments and improve cure rates
Increase the effectiveness of hardship programs and customer engagement strategies through experimentation and measurement
Lead prevention, detection, and investigation capabilities using a modernized toolset and integrated decisioning framework
Establish consistent protocols for identity verification, behavioral analytics, and fraud case management
Partner with Analytics to continuously refine fraud scoring, rules, and controls
Oversee all post-charge-off activities including recoveries operations, debt sales, and bankruptcy workflows
Ensure timely execution of forward flow and debt sale processes with a focus on ROI, accuracy, and control
Use predictive modeling to optimize recovery strategies and improve net return
Translate analytical models into operational strategies that drive measurable improvements in roll rates, cure, fraud detection, and recovery yield
Partner with the Director of Analytics to ensure data-driven decisioning, dashboarding, segmentation, and treatment optimization
Create a continuous learning environment that tests, measures, and refines strategy in real time
Ensure full adherence to applicable laws, regulations, investor guidelines, and internal policies across all risk operations
Strengthen control environments by establishing standardized processes, documentation, quality monitoring, and governance routines
Work closely with Compliance, Legal, and Internal Audit to proactively mitigate risk and maintain operational integrity
Lead and mentor a team that includes the Director of Collections, Director of Recoveries, Senior Manager of Fraud, and future leaders across analytics-driven treatment strategy
Build a culture of accountability, urgency, data-driven decisioning, and performance excellence
Develop leadership maturity across the organization and deepen partnership credibility with the investor marketplace
Qualification
Required
12+ years of leadership experience in Risk Operations, Collections, Loss Mitigation, Fraud, or related domains within fintech, consumer lending, or financial services
Strong analytical background and experience applying segmentation, modeling, and experimentation to operational strategy
Demonstrated success managing large operations teams in high-growth or transformation environments
Expertise in compliance, controls, and regulatory expectations related to collections, credit reporting, consumer communications, and fraud operations
Exceptional leadership presence with the ability to influence executive teams, regulators, and investor partners
Ability to balance strategic vision with disciplined execution and urgency
Company
BMG Money
BMG Money provides personal loans and financial services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$300M2025-10-28Debt Financing· $300M
Leadership Team
Paulo de Tarso Coroa
Co-Chief Executive Officer
Tom McCormick
Co-Chief Executive Officer
Recent News
MarketScreener
2025-10-27
EIN Presswire
2025-10-22
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