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NEOGOV · 1 month ago

Temp Seasonal - Aquatics Program Supervisor

City of Spokane, WA

Full-time

Onsite

Entry Level

$21.50/hr - $21.50/hr

2+ years exp

The City of Spokane's Aquatics Program seeks friendly and motivated team members looking for a fun way to serve the community. The Temp Seasonal Aquatics Program Supervisor assists the Recreation Supervisor in overseeing aquatics program operations and staff to ensure a safe and engaging environment for patrons and staff.

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Responsibilities

Assists the Recreation Supervisor with recruiting, hiring and training aquatics staff

Oversees and directly supervises work of team members including facility managers, lifeguards and swim instructors, during operations

Schedules staff to ensure adequate coverage for daily operations, events, and programs

Assists in organizing and executing in-service training and staff meetings; participates in the preparation of daily records

Ensures the safety and regulates conduct of pool patrons; enforces pool policies, rules and regulations; provides customer service to patrons, including handling customer conflict and complaints, as necessary

Provides mentorship and coaching to develop staff skills

Measures water chemistry and adjusts chemicals as necessary to maintain proper chemical balances of pool; maintains appropriate records of water quality of pool; assists in the proper maintenance and sanitary operation of the pool, pool area and locker rooms; maintains proper updated safety requirements; handles mechanical/pump room or chemical problems as directed

Organizes and oversees operations of aquatics programing including swim lessons, water fitness, and other special events as necessary

Develops and implements emergency action plans and conducts regular drills

Maintains accurate records, including incident reports, water chemistry logs, attendance data, and payroll documentation

Assists in budget planning and monitoring expenditures related to staffing, supplies, and programs

Addresses patron complaints and inquiries, ensuring customer satisfaction and resolving conflicts as necessary

Represents the City of Spokane in community outreach efforts, promoting programs and staff recruitment

Performs other duties as assigned

Qualification

Lifeguard experienceAquatic program coordinationStaff supervisionAquatic Facility Operator certificationAmerican Red Cross WSIAmerican Red Cross LGICertified Pool Operator's LicenseWater rescue methodsCustomer service principlesBudget management

Required

Must be at least 18 years of age at time of appointment

High School Diploma/GED

At least 2 years employed as a Lifeguard or similar position

American Red Cross Lifeguard Certificate

Possess a valid government issued ID and Social Security Card

Required to submit to background check

Preferred

Considerable lifeguarding experience, aquatic program coordination and staff supervision

Aquatic Facility Operator certification (AFO)

American Red Cross Water Safety Instructor (WSI)

American Red Cross Lifeguard Instructor (LGI)

Certified Pool Operator's License (CPO)

Knowledge of water rescue methods; lifeguarding and first-aid practices and techniques; swimming pool safety; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction

Ability to manage budgets, schedules, and administrative tasks effectively