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Texas A&M University · 1 month ago

Systems Engineer III - Research Technology Support

Bryan, TX

Full-time

Onsite

Senior Level

6+ years exp

Texas A&M University is one of the largest systems of higher education in the nation, and they are seeking a Systems Engineer III - Research Technology Support. This role involves providing advanced technical support for research computing environments, ensuring compliance with regulations, and collaborating with IT personnel and research groups to define technology solutions.

Higher Education

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide consultative and hands-on support for research computing infrastructure, including configuration and troubleshooting of networks, workstations, servers, lab equipment, and embedded systems

Assist with Linux/Windows platforms, scientific software installation, and edge device integration

Collaborate with research groups to assess computing needs for to meet project objectives

Recommend infrastructure solutions, support proposal development efforts (e.g., budget justification, compliance), and coordinate provisioning of VMs, storage, and access to shared research facilities

Assist with technical controls for export-controlled research (e.g., ITAR/EAR), data management plans, and regulatory frameworks including CMMC, NIST SP 800-171, and institutional policies

Document system security plans and coordinate with security officers as needed

Serve as the technical point of contact between researchers and the central IT organization

Help translate research requirements into service requests

Coordinate implementation of specialized services and network configurations

Develop training materials and conduct one-on-one or group training for research users on secure computing, data workflows, software usage, and new IT offerings

Maintain clear documentation for system configurations and research-specific deployments

Provide targeted operational IT support within research spaces

Troubleshoot hardware/software/network issues

Perform basic AV setup for research demos and meetings

Participate in on-call support rotation

Other duties as assigned

Qualification

Linux administrationWindows administrationResearch compliance frameworksScriptingAutomationNetwork troubleshootingResearch computing infrastructureMulti-taskWork outdoorsCommunication skillsOrganizational skills

Required

Bachelor's degree in engineering, computer science or a related field, or an equivalent combination of education and experience

Six years of related experience

Must be able to gain and maintain a DoD (Department of Defense) security clearance

Experience with complex compute, data, and network environments, preferably within a research or technical environment

Experience collaborating between technology partners, both internal and external

Experience with Linux and Windows server/workstation administration

Experience with federal research compliance frameworks (e.g., NIST SP 800-171, ITAR/EAR)

Scripting and automation experience (e.g., Python, Bash, PowerShell)

Ability to diagnose and resolve hardware, software, and networking issues across heterogeneous environments

Excellent organizational, verbal, and written communication skills

Advanced skill in word processing, spreadsheets, databases, audio/video tools, collaboration and other software

Ability to handle confidential and time sensitive issues

Strong understanding of security policies, controlled environments, and data lifecycle management

Ability to lift medium (20-40 lbs.) size boxes or equipment

Ability to work outdoors in all-weather conditions

Ability to climb stairs (equipment on elevated structures, etc.)

This is a security-sensitive position and is restricted to U.S. citizens only

While infrequent, this position may require work outside of normal office hours

Ability to multi-task and work cooperatively with others

Preferred

Experience designing complex compute, data, and network environments, preferably within a research or technical environment

Experience with virtualization, research computing infrastructure, scientific software, and custom lab instrumentation

Ability to prioritize in a dynamic research environment and balance multiple concurrent tasks

Experience in Research Development Test & Evaluation (RDT&E) technical subject areas of: Networks, Cybersecurity, Instrumentation & Data Analytics, Modeling & Simulation, Test Support & Operations, and Avionics

Professional Industry certifications

Active security clearance (SECRET or higher)

Bachelor's degree in engineering, computer science, or a related field

Benefits

Competitive health benefits

Paid vacation, sick leave, and holidays

A defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS)

If applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor

Additional voluntary tax deferred annuity (TDA) options

Tuition assistance

Wellness programs to promote work/life balance

Company

Texas A&M University

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Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.

Founded in 1876

College Station, TX, US

10001+ employees