Client Services Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

NVA General Practice · 9 hours ago

Client Services Representative

positionHouston, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

NVA General Practice is an animal hospital seeking a Client Services Representative to provide exceptional client service. The role involves greeting clients, managing their needs, and ensuring a smooth check-in and check-out process while assisting with office duties related to patient care.

HospitalMedicalPetVeterinary
check
H1B Sponsor Likelynote

Responsibilities

Provide exceptional client service
Maintaining a smooth and efficient flow of clients and patients through the animal hospital
Greeting clients
Determining the needs of the clients and patients
Completing the check-in and check-out process
Perform the office duties related to patient care and treatment
Assist the Hospital Manager and doctors as needed

Qualification

Veterinary medical knowledgeBilingualClient Service ExcellenceBasic computer skillsTelephone etiquetteTyping skillsPayment handlingInterpersonal skillsOrganizational skillsTime management

Required

Telephone etiquette and Client Service Excellence
Minimum 2 years basic veterinary medical knowledge, including products and services
Bilingual a must
Familiar with the use of policies, reports, and form completion
Excellent oral and written communication skills
Interpersonal skills including working in a team environment
Handling difficult situations including emergencies
Strong organizational skills with ability to multi-task and still attend to details
Typing skills (accuracy)
Payment handling and basic finance skills
Professional and courteous
Flexible
Willingness to learn
Ability to remain calm under pressure
Attention to detail
Time management
Works well in team and fast-paced environment
Adherence to procedures and protocols
Takes initiative

Preferred

Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred)

Company

NVA General Practice

twittertwittertwitter
Glassdoor3.2
company-logo
At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

leader-logo
John Bruno
Chief Executive Officer
linkedin

Recent News

Pet Age
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase