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Insperity · 2 hours ago

Payroll Implementation Specialist

Houston, TX

Full-time

Onsite

Mid Level

4+ years exp

Insperity is a leading provider of comprehensive HR solutions, committed to valuing diversity and inclusivity. The Payroll Implementation Specialist is responsible for the accurate and timely implementation of payroll services, ensuring client satisfaction through effective onboarding, data analysis, and compliance with payroll regulations.

Enterprise SoftwareHuman ResourcesService Industry

Growth Opportunities

Responsibilities

Onboards new assigned clients, with various client company structures and in multiple states/localities, to payroll and provides related services to ensure accurate and timely implementation

Analyzes payroll data supplied by clients for accuracy and completeness, inputs and balances payroll data accurately, processes payroll, and reviews/analyzes payroll reports for accuracy and timely distribution to clients

Ensures accurate compliance with payroll laws and regulations for Insperity and the client

Supports client satisfaction indicators via quality service checks among clients and service observations performed by supervisor to ensure client satisfaction

Interfaces with department management and other internal constituents to support actions and initiatives, which improves organization-wide client retention

Participates in client meetings to support clients’ perception of the value derived from Insperity’s services. Maintains flexibility in schedule to accommodate clients’ needs

Researches, gathers and analyzes clients’ needs pertaining to payroll processing, reporting, related Insperity services and day-to-day operations for assigned clients

Maintains knowledge of a business’s financial operation relating to payroll and accounting for small to mid-size business operations from an owner/payroll contact/on-site supervisor/CPA perspective to make business decisions and gives guidance to clients

Identifies payroll service solutions to streamline or enhance the payroll service delivery to clients and makes recommendations for improvements to processes and policies while maintaining compliance with laws and regulations applicable to payroll processing and administration

Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley compliance

Maintains knowledge in federal, state and local payroll administration laws, regulations and best practices

Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues

Provides ongoing and timely communication to payroll teammates, payroll supervisor and service teams on the status of relationship with client, and alerts appropriate internal departments with information pertinent to the maintenance of the client relationship

Participates in testing of new payroll processes and enhancements

Acts as back-up to supervisor, other payroll functions as assigned and provides project support

Mentors new payroll personnel

Assists in the accomplishment of Insperity Company goals

Helps other employees to accomplish Insperity Company goals

Performs other duties as may be assigned by department supervisor

Participates in the Disaster Recovery plan as required

Qualification

Payroll administrationFPCCPP CertificationFederalStateLocal payroll lawsCustomer service skillsMicrosoft Office proficiencyTime management skillsLeadership behaviorsEffective business communicationUnderstanding HR disciplinesOrganizational skills

Required

High School Diploma or equivalent

Four to six years of experience in payroll administration or other relevant experience

Strong proficiency and experience in payroll administration and practices, and knowledge of federal, state, and local payroll laws and regulations

Customer service skills in a team environment

Demonstrated leadership behaviors with peers and other internal/external constituents

Able to effectively interact with multiple internal and external business units

Strong time management, organizational and facilitation skills with experience handling multiple task/activities in an efficient and timely manner

Exhibits good stewardship of monetary resources

Understands various HR disciplines and their role and impact on business as it relates to payroll, benefits, taxation, accounting, employment documentation, employment and general HR practices

Demonstrates effective business communication skills to facilitate high service excellence as a value add value and service recovery with clients

Communicates tactfully and effectively, verbally and in writing, with all levels of the organization and maintains effective work relations with those encountered in the course of employment

Able to communicate to a wide audience on the technical applications of payroll as applied to business and accounting as well as with client contacts for change management in practices and processes that do not support compliance with local, state or federal law pertaining to payroll and labor practices

Proficiency with Microsoft Office programs and demonstrated ability to learn other application programs as needed

Principles, practices and procedures of general business including modern office methods, practices, procedures, and equipment, clerical methods, techniques, and filing systems