Pepperdine University · 1 month ago
Web and UX Specialist
Pepperdine University is seeking a Web and UX Specialist to enhance the digital user experience across its public-facing websites. The role involves collaborating with stakeholders, conducting user research, and implementing design solutions to ensure websites are intuitive and user-centered, supporting the University’s mission and recruitment efforts.
EducationHigher EducationUniversities
Responsibilities
Meet and work with stakeholders and content owners about their website
Help them organize and execute the best display of content for their users, utilizing brand guidelines and available website features within the Content Management System (CMS)
Present design, research, and ideas professionally to teams and stakeholders
Provide quantitative and qualitative research, analyze and interpret data, and draw and present meaningful insights to make data-driven recommendations for experience enhancements and conversion rate optimization
Help identify areas for improvement based on the website's performance metrics, analytics, heatmaps, and other UX tools
Regularly audit user flows, information architectures, and pages for issues, identifying areas for improvement, and implement changes that will enhance user experience
Stay up-to-date with industry trends and best practices for UX and web
Advise others and execute the creative process for Pepperdine webpages within brand and web structures to help departments and school programs best achieve their objectives and reach their target audiences
Define user pain points and needs, and generate ideas for design solutions. Create low-fidelity wireframes, high-fidelity prototypes to communicate ideas and shape a better web experience
Create mobile-responsive webpages for testing and production environments utilizing the CMS
Implement front-end design, page structure, images, and content hierarchy that aligns with brand, UX, accessibility, SEO, and AI-driven discovery best practices to ensure optimal visibility, performance, and conversion of webpages
Contribute to web optimization projects, enhancing overall website functionality and maximizing visibility across search engines and AI-driven content discovery platforms
Collaborate with team members to align with overall website strategy and goals, and to provide a seamless user experience for website visitors to meet business needs
Contribute to Pepperdine's user experience strategy and enhance consistency across all public-facing websites
Provide additional support to the Integrated Marketing Communications department and other University initiatives as needed
Contribute to Pepperdine's mission and community through all responsibilities and interpersonal interactions, reflecting a culture of excellence, service, and hospitality
Qualification
Required
Bachelor's degree in User Experience, Graphic Design, Web Design, Front-end development, or related field
Minimum of three years of experience in UX/UI design
Experience conducting user research and usability testing on websites
Strong portfolio demonstrating user-centered design work
Experience editing and collaborating with developers on CMS-based websites
Proficiency in design and prototyping tools (Figma, Adobe XD, Sketch)
Knowledge of accessibility standards (WCAG level AA) and inclusive design practices
Strong interpersonal, written, and verbal communication skills
Ability to work independently and collaboratively across multiple projects
Adobe XD, Google Analytics (GA4), Accessibility testing tools (e.g., WAVE, Axe)
Preferred
Experience working in higher education or non-profit environments
Familiarity with content strategy and SEO as they relate to UX
Familiarity with how front-end UX and design decisions influence SEO and AI-powered search visibility
Experience developing user personas
Experience writing content for digital platforms
Experience training student workers or staff in design/UX best practices
Familiarity with Modern Campus CMS or other enterprise CMS platforms
Knowledge of front-end development principles (HTML, CSS, JavaScript)
Adobe Creative Suite, Figma, Omnigraffle, Siteimprove, Semrush, Modern Campus CMS
Benefits
Pepperdine offers a robust and highly competitive benefits package.
Company
Pepperdine University
Pepperdine University is a Christian university committed to the highest standards of academic excellence and Christian values.
Funding
Current Stage
Late StageLeadership Team
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