Monson Savings Bank ยท 1 month ago
Customer Service Associate/Teller Supervisor
East Longmeadow, MA
Full-time
Onsite
Entry, Mid Level
$22/hr - $27/hr
1+ years expMonson Savings Bank is currently seeking a full-time CSA Supervisor for our East Longmeadow Branch. The CSA Supervisor works under the general supervision of the Branch Manager and is responsible for customer service standards and supervising retail banking staff.
BankingCommunitiesFinancial ServicesFinTech
Responsibilities
Responsible for customer service standards
Supervising retail banking staff through the implementation, direction and review of policies, procedures, and regulations
Performs a variety of retail branch operations and activities
Serving as a resource for branch staff and customers
Employee required to be present at work on a regular, consistent basis
Qualification
Required
High School Diploma or equivalent
one (1) year of retail banking experience
Excellent customer service skills
Excellent math abilities
excellent verbal and written communication skills
computer literate, i.e., familiar with Windows environment
basic keyboard skills
spreadsheet and word processing skills
team approach to work responsibilities
ability to prioritize and manage time
ability to manage multiple responsibilities
demonstrated interpersonal, supervisory and leadership skills
Benefits
Paid time off
401(k) with company match
Suite of insurance benefits including medical, dental, and more
Company
Monson Savings Bank
Monson Savings Bank helps people save, businesses prosper and communities benefit from products and technology.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Moriarty
President & CEO
Michael R. Rouette, Sr.
Executive Vice President and Chief Operating Officer
Recent News
2025-12-30
2025-12-24
2025-11-04
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