LendingClub · 1 month ago
VP, Technical Operations
San Francisco, CA
Full-time
Onsite
Director/Executive
15+ years expLendingClub Corporation is the leading digital marketplace bank in the U.S., committed to helping members achieve their financial goals. They are seeking a VP of Technical Operations to lead and mature the enterprise technology operations, overseeing infrastructure, corporate technology, and security operations while ensuring platform reliability and compliance.
Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance
Responsibilities
Develop and evangelize a vision and strategic plan for infrastructure and corporate technology operations with measurable goals and KPIs
Partner with business and technology leaders to define and deliver operational service levels that support LendingClub’s platform growth and regulatory obligations
Lead cross-functional initiatives to modernize infrastructure, drive automation, and continuously improve system reliability and compliance posture
Represent operations in executive forums and communicate technical and business risks clearly to senior leadership
Lead strategy and daily operations for all infrastructure domains including cloud services, server platforms, virtualization, storage, network, monitoring, backups, patching, and disaster recovery
Oversee system and storage administrators, network engineers, database operations, and security operations engineers
Ensure high availability, security, and scalability of all infrastructure components through adoption of best practices and infrastructure-as-code
Drive value engineering, preventative maintenance, and continuous improvement across the platform stack
Establish and manage vendor relationships and infrastructure budgets, including forecasting and procurement
Manage corporate IT services, including 24x7 desktop support, collaboration tools, end-user devices, identity and access management, and workstation security
Own the lifecycle of all desktop applications, hardware, and accessories, ensuring reliability, security, and ease of use
Partner with stakeholders and vendors to drive automation, service quality, and operational efficiency across user support and device management
Implement and maintain procedures, standards, and controls to ensure compliance with internal policies and regulatory standards
Measure and report KPIs for IT operations and customer service performance; maintain focus on extraordinary internal customer experiences
Act as a key partner to Risk, Compliance & Information Security. Translate regulatory requirements into actionable, repeatable processes for your teams
Drive operational preparedness for audits, internal assessments, and regulatory reviews
Monitor and report on SLA adherence, system performance, and compliance posture across infrastructure and IT services
Provide executive & board-level reporting and briefings on platform incidents, availability, and risk mitigation efforts
Build and lead a high-performing team culture rooted in transparency, collaboration, accountability and continuous improvement
Develop a strong management bench; coaching your reports to lead cross-functional work, prioritize effectively, and develop their own teams
Promote cross-functional knowledge sharing and operational consistency across technical domains
Mentor and develop team members while modeling leadership values and behaviors
Qualification
Required
15+ years of progressive experience in technical infrastructure, platform engineering, or IT operations, including 7+ years in leadership
Demonstrated success leading large-scale infrastructure teams in cloud-first or hybrid environments
Deep understanding of AWS, virtualization, networking, storage, database operations, and enterprise monitoring
Experience operating in a regulated environment (banking, fintech, healthcare, etc.) with a strong grasp of audit, compliance, and governance disciplines
Proven success managing 24x7 infrastructure and end-user environments across cloud and hybrid platforms
Strong command of IT service delivery and end-user technologies including device management, helpdesk, and collaboration platforms
Expertise in operational metrics, KPI tracking, and executive reporting
Ability to influence, communicate, and build consensus across business and technical stakeholders
Company
LendingClub
Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.
1001-5000 employees
H1B Sponsorship
LendingClub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (26)
2021 (19)
2020 (106)
Funding
Current Stage
Public CompanyTotal Funding
$392.23MKey Investors
Kleiner PerkinsUnion Square VenturesFoundation Capital
2017-04-09Post Ipo Equity
2014-12-11IPO
2014-08-22Series Unknown
Leadership Team
Scott Sanborn
Chief Executive Officer
Drew LaBenne
Chief Financial Officer
Recent News
p2p-banking.com
2025-12-24
2025-11-24
Company data provided by crunchbase