Raffles Boston · 2 days ago
Director of People and Culture
Boston, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$170K/yr - $185K/yr
5+ years expRaffles Boston is an ultra luxury hotel that emphasizes cultural appreciation and the pursuit of greatness among its employees. The Director of People & Culture will oversee all human resources functions, focusing on recruitment and labor relations, while ensuring compliance with company policies and effective management of HR initiatives.
Hospitality
Hiring Manager
Christine Catanella
Responsibilities
Lead HR initiatives and direct the People & Culture team, while overseeing daily operations of the department
Assist in labor relations matters. Conduct meetings with staff and union
Create recruitment strategy for all levels throughout the year
Conduct interviews
Prepare and place recruitment advertising
Prepare and participate in the budget and forecast exercises, along with month-end duties
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions
Administer the Talent Management cycle at the property level
Assist with the compensation strategy analysis for the hotel
Ensure compliance with all corporate procedures and policies
Oversee the HRIS system and ensure accurate data entry for payroll information
Respond to unemployment claims, maintain unemployment logbook
Maintain new hire, termination, transfer and promotion logbook
Audit hours worked in payroll reports for eligibility of benefits
Compile wage surveys
Monitor and maintain Leave of Absence log
Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)
Assist with administrative duties
Assist in Orientation and training programs
Assist with special projects and plan employee events
Perform other duties as requested by management
Qualification
Required
A 4-year college degree
At least 5 years of progressive Human Resources Management experience in a hotel
Recruitment experience in the hospitality field required
Previous supervisory responsibility required
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Must have a financial acumen
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing nametags
Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Preferred
College course work in related field helpful
Familiarity with and knowledge of employment laws are helpful
Benefits
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
Company
Raffles Boston
In the heart of the Back Bay neighborhood, surrounded by historic brownstones, storied cultural institutions, bustling sidewalk cafes and chic boutiques, Raffles Boston offers an unmatched experience for those who want to discover the City of Notions at its finest.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase