Helen of Troy · 6 hours ago
EDI Coordinator II
Dallas, TX
Full-time
Hybrid
Mid Level
4+ years expHelen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities. The EDI Coordinator II will lead communication between internal users and external partners, implement EDI processes, and troubleshoot issues to ensure seamless data transmission.
Consumer GoodsManufacturingRetailShopping
Responsibilities
Serve as the primary point of contact for internal users, external trading partners, and EDI network providers
Implement and maintain EDI processes, including setup of new trading partners, data mapping, and system monitoring
Perform full-cycle EDI testing for interfaces within EDI and Oracle Applications ERP systems
Troubleshoot and resolve communication and transactional issues to ensure successful, error-free data transmissions
Monitor EDI communication systems (Gentran Server, Lansa Integrator AS2, VAN, SFTP) and maintain healthy system uptime
Handle exception alerts, re-process transactions as needed, and document all issues thoroughly
Collaborate with team members to support existing EDI processes and share knowledge
Complete tasks within defined development timelines and ensure smooth go-live transitions
Assist with maintenance tasks, new projects, and off-hours/on-call support as part of a rotation
Provide excellent customer service through timely resolution of issues, minimizing chargebacks, and maintaining high satisfaction
Adhere to company standards and demonstrate flexibility, teamwork, and professionalism
Qualification
Required
Bachelor's Degree from an accredited four-year college or university in related technology profession/field
4+ years of EDI experience working within a Gentran Server environment
Background in EDI Implementation and IBM Gentran Windows Server Experience
Experience with AS2, VAN, SFTP communication topics
Experience with Agile methodologies, JIRA
Experience with retail EDI OTC, procurement and 3PL process flows
Experience with Global EDI protocols (North America, Europe, and Asia)
Experience with Microsoft Office tools (Word, Excel, Outlook, etc.)
Must be available to work in a rotation, with other team members, to handle off hours - 'On Call' duties
Excellent oral and written English communication skills
Excellent organizational and analytical skills
Excellent multitasking skills, time management and efficiency
Excellent team player
Preferred
Experience with Boomi/Cleo/IBM B2Bi EDI Platform
Experience in writing SQL queries
Experience in Oracle Application process flows
Benefits
Salary + Bonus
Healthcare
Dental
Vision
Paid Holidays
Paid Parental Leave
401(k) with company match
Basic Life Insurance
Short Term Disability (STD)
Long Term Disability (LTD)
Paid Time Off (PTO)
Paid Charitable (volunteer) Leave
Educational Assistance
Company
Helen of Troy
Helen of Troy is a consumer products company that designs, develops beauty products personal care and housewares.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2024-02-20Post Ipo Debt· $1.5B
1982-08-13IPO
Leadership Team
Brian Grass
CFO
Recent News
2025-11-26
2025-10-29
Global Cosmetics News
2025-10-14
Company data provided by crunchbase