Law Office of Bryan Fagan · 1 month ago
Intake Specialist/Receptionist Dallas
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expLaw Office of Bryan Fagan is a new office committed to excellence and is seeking an experienced and motivated Intake Specialist/Receptionist. The role involves being the first point of contact for new clients, gathering case information, and coordinating their entry into the system while demonstrating strong communication skills and accurate data entry.
Law Practice
Responsibilities
Meet daily call quota to qualify potential new clients
Build rapport with callers via email, phone or in-person
Gather data from inquiries to qualify potential new clients
Prepare necessary reports
Scan documents
Prepare documents
Handle high volume incoming and outgoing calls
Follow script to gather information from callers
Enter information into an online system
Front desk reception responsibilities required
Gather reports at the end of the shift
Qualification
Required
2+ years of experience as a intake coordinator, high volume receptionist or customer service representative or office support role
Proven computer skills for look up and data entry
Have the ability to learn new technology and databases
Must have a track record of reliability and on time service
Have strong verbal, written, or in-person communication skills
Must be highly organized and be able to prioritize tasks
Preferred
Prior experience handling high volume call most preferred
Bilingual in Spanish mostly preferred, not required
Benefits
401(k)
Dental insurance
Health insurance
Vision insurance
Company
Law Office of Bryan Fagan
The Law Office of Bryan Fagan is a divorce law firm that specializes in helping individuals navigate the complex legal processes of divorce and family law matters.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase