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Leidos · 1 week ago

Senior Endpoint Device Engineer (ConfigMgr/Intune/EntraID)

Washington, DC

Full-time

Hybrid

Senior Level

$87K/yr - $157K/yr

7+ years exp

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. They are seeking a Senior Endpoint Device Engineer to manage and enhance endpoint device solutions for the Federal Trade Commission, focusing on engineering, automation, and Tier 3 support.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Engineer, deploy, and provide sustaining engineering support for our customer program. Focus 60% engineering/automation and 30% Tier 3 escalations (10% lab/POC). Your mandate is to reduce escalations through automation, telemetry, and self-service

Provide support and consultation on the design, plan, execution, and deployment of Exchange Online, OneDrive, SharePoint Online, MS Teams and Windows 11 OS, ensuring compliance with FISMA, SP800-53 Rev5, and M-22-09 Zero Trust principles

Works independently to achieve day-to-day objectives with significant impact on operational results or project deliverables in endpoint device management and Tier 3 end user support

Responsible for entire projects or processes within the technical area of endpoint device management

Develops technical solutions for endpoint device management that require collaboration with internal experts, deep analyses, and understanding of impact on end-product/solution

Communicates with internal and client project team members, particularly in the context of Tier 3 end user support

Works to influence team members regarding solution design, process, and/or approaches in endpoint device management

Provide technical and operational subject matter experience and expertise with some of the following: Microsoft Configuration Manager (current branch), Microsoft Intune (Endpoint Manager), co-management, Entra ID (Azure AD), Windows Autopilot, Windows Update for Business, Defender for Endpoint, Conditional Access, BitLocker, PowerShell/Graph API automation, application packaging, Intune Data Warehouse/Power BI, KQL (Defender/Log Analytics)

Provide strategic planning for ongoing engineering designs, development, and improvement of infrastructure, including requirements and implications as they relate to contractual and business requirements and recommend solutions to Management for consideration, with a focus on endpoint device management

Qualification

Microsoft IntuneMicrosoft Configuration ManagerEndpoint Device ManagementTier 3 SupportAzure AD (Entra ID)Windows AutopilotPowerShell AutomationApplication PackagingResearch SkillsCritical ThinkingProblem SolvingCommunication SkillsTeam Collaboration

Required

Requires a bachelor's degree with a minimum of 7 years of prior experience in enterprise endpoint engineering and device management with experience in Intune co-management and Tier 3 end user support. In lieu of a degree, 11 years of experience in these areas may be considered

Located in the DC Metro Area and able to work remote hybrid on-site in DC office 2 to 3 days a week

M-22-09 Zero Trust principles, and the ability to apply these standards to endpoint device management and Tier 3 end user support

Ability to apply System Engineering principles and processes to endpoint device management and Tier 3 end user support

Perform software analysis, design, development, and test of specific requirements related to Windows and mobile operating systems for endpoint device management

Strong communication skills to interface with internal and external customers, particularly in providing Tier 3 end user support

Experience taking input from multiple sources and integrating it into coherent solution for endpoint device management

Apply research skills to identify various methods and solutions to complex software challenges in endpoint device management

Experience designing, configuring, and deploying applications in co-management environment for endpoint device management

Ability to develop and document overall system, function, requirements, and performance criteria for endpoint device management

Ability to troubleshoot and correct system level problems and issues, particularly in a Tier 3 end user support context

Experience working with Incidents and Requests tickets in an ITSM system (ServiceNow) and adhering to contract SLAs and KPIs

Obtain & maintain a Public Trust Clearance

Preferred

Advanced degree in a related field such as Computer Science, Information Technology, or Systems Engineering

Professional certifications such as Microsoft Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Messaging Administrator Associate, or similar