Cartwheel · 9 hours ago
Senior Manager, Revenue Cycle Management
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $140K/yr
5+ years expCartwheel is an early-stage company focused on tackling the student mental health crisis by providing innovative mental health programs for kids in schools. The Senior Manager of Revenue Cycle Management will lead the revenue cycle strategy and manage a team, partnering with various departments to optimize processes and support rapid growth.
Health CareMental HealthmHealthTherapeuticsWellness
Responsibilities
Learn the ins and outs of Cartwheel's processes and identify immediate improvement opportunities
Become proficient in our key systems (relevant tech stack: Apero for billing, Verifiable and Salesforce for credentialing, Healthie EHR, Cartwheel web app for referral management and school collaboration, Asana for project management, and Slack and Google Suite for communication)
Get to know all our data sources and current dashboards; start partnering with the Data team to improve revenue cycle performance reporting
Assess current team structure and develop a strategic roadmap for the next 90 days
Lead and develop a team of 8 RCM professionals, building a culture of accountability and continuous improvement
Partner with the Care Operations team to address 'upstream' issues that have 'downstream' effects (e.g., capture key patient info at intake to avoid claim denials)
Partner with the Care Operations and School Success teams to improve how we bill school districts for care provided to uninsured students
Partner with the Product and Engineering teams to implement billing automations that reduce manual workflows
Establish and implement strategies for multi-state expansion across payer contracting, credentialing, and licensing
Oversee RCM performance reporting and drive both individual and team performance to support a high Net Collections Rate and other key metrics (e.g., high clean claim rate, low cost to collect, low DSO)
Build scalable processes and evolve organizational structure to handle 2x session volume growth every year compared to prior year
Qualification
Required
5-10+ years of revenue cycle experience
3+ years of people management
Deep behavioral health billing experience
Understanding of reporting dashboards, metrics, and targets
Understanding of behavioral health license types and billing practices (e.g., incident-to-billing)
Understanding of Medicaid-specific billing opportunities (e.g., collateral calls)
Experience building scalable processes that can support rapid organizational growth
Ability to thrive in a world of rapid startup growth
Ability to prioritize outcomes and get stuff done
Ability to prioritize and move forward in the face of competing priorities
Ability to seamlessly transition between strategic thinking and hands-on operations
Preferred
Group payer contracting experience
Delegated credentialing experience
Multi-state expansion experience
Benefits
Generous PPO medical, vision, and dental/ortho coverage
Life Insurance
Generous paid time off, including company closure from Christmas-New Years (12/25-1/1)
Paid holidays and sick leave
Paid parental leave
401K with employer match
Meaningful equity ownership stake in Cartwheel
Flexible and remote role with regular in-person retreats
Annual learning stipend
Laptop
Company
Cartwheel
Cartwheel offers mental health support to students in order to help schools regain balance in the midst of the student mental health crisis.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$55.17MKey Investors
Menlo Ventures
2025-08-18Series B· $35.17M
2023-09-26Series A· $20M
Leadership Team
Joe English
Co-Founder and CEO
Daniel Tartakovsky
Co-Founder and COO (We're Hiring!)
Recent News
General Catalyst
2025-12-08
generalcatalyst.com
2025-12-08
Company data provided by crunchbase