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Mutual of Enumclaw · 1 month ago

Director of Underwriting

Full-time

Hybrid

Senior Level, Lead/Staff

$154K/yr - $219K/yr

10+ years exp

Mutual of Enumclaw is a company committed to cultivating a culture of inclusion and connectedness. The Director of Underwriting is responsible for leading underwriting practices and strategic initiatives to enhance market presence and achieve business objectives while ensuring high-quality service and operational excellence.

InsuranceLife InsuranceProperty Insurance

Culture & Values

Responsibilities

Self-starting leader with proven ability to see the vision and drive frequent and continuous organizational change and improvement that demonstrates Underwriting excellence and delivers world-class service and superior quality; proven ability to direct, lead, and influence the Underwriting teams to achieve and sustain department and company initiatives

Provide effective and efficient Underwriting management, operational policy services, technical direction, training, project management, competitive analysis, market expansion, and meet established deadlines

Use data analytics to identify trends and areas of opportunity. Provide accurate, timely, and digestible reporting that provides insights into our performance compared with our corporate objectives

Work cross-functionally to drive visibility and collaborative improvements for each area of opportunity

Guide problem resolution escalated by other business units, Agents, and assigned staff. Provide Underwriting and insurance industry expertise, mentoring, coaching, and knowledge transfer to guide the development of less experienced staff

Formulate, develop, and drive implementation of effective, profitable Underwriting business strategies appropriate for the Company's market position and business objectives

Recruit qualified staff for open positions; set performance objectives, implement performance planning and review processes; evaluate assigned staff's job performance

Devise, launch, and execute business development programs and services to achieve business plan objectives, profitability, and revenue generation

Nurture business relationships with our Agency partners by collaborating with Marketing to partner on Agency management initiatives

Gather, synthesize, and communicate market intelligence, pricing, and competitive practices information to members of the Marketing, Claims, and associated MoE teams and provide recommendations on how MoE can best compete in current business environments

As directed, perform assignments and assist with special projects and provide specialized support according to Department priorities

Drive process and practice improvements and develop Underwriting department procedures to refine/upgrade business processes and enhance customer focus

Identify and remove barriers to effective interactions across the business unit

Accountable for Underwriting excellence, including the development and implementation of Underwriting guidelines, authority, and oversight of Underwriting audits

Qualification

Underwriting expertiseCommercial UnderwritingLeadership experienceData analyticsBusiness strategy developmentCommunication skillsCoaching employeesProblem resolutionRelationship managementQuantitative skillsMarket analysisInsurance regulations knowledgePresentation skills

Required

Self-starter with a proven track record of developing and executing business strategies, driving customer experience, and aligning complex customer solutions at executive and department levels

Ability to research and resolve increasingly complex problems, prioritize project tasks and collaborate with team members in situations that are frequently ambiguous

Outstanding cross-organization collaboration and influence leadership skills

Superior communication skills (verbal and written) and well-developed presentation skills

Experience with coaching employees, delivering feedback, goal setting, and performance evaluation

Demonstrated quantitative and analytical skills. Strong attention to detail

In-depth knowledge of commercial lines marketplace and the ability to identify and respond quickly to emerging trends

Demonstrated effective business planning and execution

In-depth knowledge of contracts, legal requirements, and insurance regulations pertaining to the Company's lines of business and products

Highly proficient in relationship cultivation and management skills

Record of achieving profit and growth objectives

10+ years of progressive Underwriting experience, including at least 5 years of Commercial Package and/or Commercial Agribusiness Underwriting experience. Small business (BOP) Commercial Underwriting experience does not fulfill the requirements

7+ years of leadership experience