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Ensemble Health Partners · 11 hours ago

Supervisor, Accounts Receivable

United States

Full-time

Remote

Entry, Mid Level

$47K/yr - $90K/yr

1+ years exp

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Supervisor, Accounts Receivable will oversee the daily workflow of the department, assist team members with claims issues, and implement plans to improve revenue trends while ensuring adherence to departmental goals and standards.

Health CareHospitality

Responsibilities

Supervises the daily workflow of the department, monitoring progress to identify trends in denied payments by insurance companies, determining trends in unpaid claims and remediation solutions. Reviews Leadership No Touch Report if available to ensure all high dollar accounts are reviewed monthly. Reviews action logs daily and completed action logs pending to be verified

Conducts team huddles to efficiently cover new or evolving training focuses to encourage and develop team members, including sharing identified trends and solutions on unpaid and denied claims. Leads Team DIBS meetings and provides recap to team and leaders

Ensures adherence to the departmental budget, including overtime. Prepare monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet budgetary goals while improving operations to increase customer satisfaction and meet financial goals of the organization

Ensure all team members meet productivity and quality standards. Meets with all associates 1:1 monthly to review current performance. Maintains and communicates any associate behavior, performance and attendance issues that may constitute a verbal or a correction action and/or performance improvement plan. Ensures timely completion and documents conversations in Workday

Reviews assigned associate's time management and approve timecards for payroll processing in a timely manner. Reviews Roster in Workday to ensure correct client, cost center and work location assignment

Collects, interprets, and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the organization or an individual patient

Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved

Qualification

CRCR certificationMedical collections experienceRevenue cycle knowledgeClaims review analysisDDE Medicare systemMedical terminology knowledgeTeam developmentPerformance managementCustomer serviceLeadership

Required

CRCR, either upon hire or within 9 months of hire. (Or other approved job relevant certification, as approved by SVP of department.)

Bachelors Degree or Equivalent Experience

4-year college degree

Preferred

1-3 years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations or professional billing preferred

Knowledge of claims review and analysis

Working knowledge of revenue cycle

Experience working the DDE Medicare system and using payer websites to investigate claim statuses

Working knowledge of medical terminology and/or insurance claim terminology