Client Representative - Global Shareholder Services jobs in United States
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Franklin Templeton · 1 month ago

Client Representative - Global Shareholder Services

Franklin Templeton is a dynamic firm advancing the investment industry through innovative solutions. The Client Representative role involves providing exceptional customer service in a collaborative call center environment while gaining experience in the mutual fund industry.

Financial ServicesHedge FundsProfessional ServicesWealth Management

Responsibilities

Demonstrate a high level of professionalism and confidentiality
Provide world class service on all client interactions while applying strong knowledge of our products, procedures and services
Adhere to legal requirements and utilize product knowledge to facilitate financial and non-financial transactions in a complete and accurate manner
Actively participate in new hire training and on-going training as deemed necessary, as well as weekly mentoring sessions with your management team

Qualification

Client Service ExperienceCommunication SkillsComputer SkillsAttention to DetailMulti-taskingPrioritizationBachelor's Degree

Required

Client Service/Customer Service experience
Strong verbal and written communication skills
Exceptional attention to detail and ability multi-task and prioritize responsibilities
Proficient computer skills, internet/intranet navigation abilities and the eagerness to learn new skills and software systems
Bachelor's degree (or equivalent combination of education and experience)
Ability to work a flexible schedule, Monday through Friday (No Weekends) between 8:30 am –8:00 pm ET

Benefits

Three weeks paid time off the first year
Medical, dental and vision insurance
401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
Employee Stock Investment Program
Tuition Assistance Program
Purchase of company funds with no sales charge
Onsite fitness center and recreation center
Onsite cafeteria

Company

Franklin Templeton

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Franklin Templeton is a investment firm that offers mutual funds for individuals and institutions.

Funding

Current Stage
Late Stage

Leadership Team

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Jenny Johnson
President and CEO
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Jennifer Johnston
Senior Vice President and Director of Municipal Bond Research
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Company data provided by crunchbase