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Santa Cruz Warriors · 1 month ago

Account Executive, Ticket Sales (SCW)

Santa Cruz, CA

Full-time

Onsite

Entry Level

1+ years exp

The Santa Cruz Warriors, Official G League Affiliate of the Golden State Warriors, are seeking a proactive Account Executive to join their Ticket Services team. This role focuses on providing exceptional service to Season Ticket Members and ensuring high client satisfaction while generating new business and maintaining positive client relationships.

GamingSportsVideo Games

Responsibilities

Build and maintain positive relationships with season ticket account holders

Maintain proactive communication with clients to educate them on all products and services offered by the Santa Cruz Warriors

Generate new business through existing client referrals

Participate in annual projects related to seat relocation, renewals, and playoffs

Develop and execute season ticket holder events throughout the year to engage existing clientele and generate new leads

Answer routine phone calls related to game night logistics, customer profile changes, and account transactions

Other duties and projects as assigned

Qualification

Customer service experienceMicrosoft Office SuiteArchtics ticketing platformWritten communicationVerbal communicationRelationship buildingProject management