Elite Direct Management · 1 month ago
Telecom Account Associate
Pomona, CA
Full-time
Onsite
Entry Level
$52K/yr - $58K/yr
1+ years expElite Direct Management is focused on connecting telecommunication clients with their local communities through a direct-to-consumer approach. The Telecom Account Associate will engage customers, provide expert advice on products and services, and work collaboratively with a sales team to optimize company sales and enhance customer satisfaction.
Marketing & Advertising
Responsibilities
Engage customers directly by providing expert advice on wireless products and services to meet their needs
Act as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their services
Conduct market research with the Telecom Account Associate team to understand customer needs, optimize company sales, and stay ahead of the competition
Efficiently and confidently upsell products and services to customers when appropriate
Working closely with the Telecom Account Associate team and management to share best practices and strategies for achieving sales goals
Utilize negotiating skills to close out sales and finalize contracts
Lead informative training sessions and coordinate with the Telecom Account Associate team to ensure consistent, high-quality service
Help track and analyze with the Telecom Account Associate team customer interactions and sales performance
Qualification
Required
You are a natural self-starter capable of working at a high level in an independent environment
Strong verbal communication, written communication, and presentation skills
A passion for learning and developing skills in sales, customer service, and leadership
Proactive naturally and works well in a fast-paced environment
Able to multitask multiple responsibilities simultaneously
Preferred
1-2 years of experience in sales, customer service, or telecommunications
Company
Elite Direct Management
Elite Direct Management offers sales and marketing solutions to various businesses, such as telecom service providers and similar industries.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase