Anza Mortgage Insurance Corporation · 3 days ago
Policy and Procedure Analyst
Wilmington, NC
Full-time
Onsite
Entry, Mid Level
2+ years expAnza Mortgage Insurance Corporation is empowering homeownership through credit risk protection. The Policy and Procedure Analyst will ensure that operational documentation is current, compliant, and aligned with internal governance standards and external requirements, collaborating closely with subject matter experts and business leadership.
Insurance
Responsibilities
Maintain and update policies, procedures, job aids, and workflow documentation for assigned business lines
Ensure all materials are accurate, timely, and aligned with current operational processes, regulatory requirements, and investor expectations
Collaborate with business owners, subject matter experts, and process managers to assess change impacts and ensure alignment across documentation
Create, revise, distribute, activate, or deactivate documents in accordance with Anza’s policy and procedure governance standards
Partner with subject matter experts to develop new policies and procedures in support of new product launches, system enhancements, and regulatory and investor updates
Facilitate change control processes, ensuring all materials proceed through review, approval, and publication workflows as required
Partner with risk and control partners to ensure proper evidence of ownership, approval, and version control is maintained
Lead or participate in process mapping and problem-solving sessions to identify efficiency gains, control enhancements, or customer experience improvements
Support communication and change adoption by developing and distributing clear summaries of procedural updates
Facilitate the annual review cycle for assigned procedures and coordinate with business owners and governance teams for timely completion
Serve as a liaison between the business operations, Risk and Legal to ensure consistency of documentation and control alignment
Support internal and external audit, investor, and regulatory exams through the retrieval and validation of applicable procedure/process documentation
Qualification
Required
Bachelor's degree or equivalent experience
Strong writing and editing skills with the ability to translate technical and operational content into clear, user-friendly documentation
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio), Google Workspace and other workflow or document management tools
Demonstrated strong organizational and execution skills with the ability to manage competing priorities and timely deliver results in a high-visibility environment
Preferred
Minimum 2 years of experience in policy and procedure management
Company
Anza Mortgage Insurance Corporation
Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase