Arine · 1 month ago
Clinical Support Lead
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$55K/yr - $60K/yr
1+ years expArine is a rapidly growing healthcare technology and clinical services company focused on delivering effective treatments for patients. The Clinical Support Lead will manage a patient engagement program to achieve high-quality outcomes and oversee a dedicated Clinical Care Support team in medication management and patient care.
Artificial Intelligence (AI)Health CareMedicalPharmaceutical
Responsibilities
Support oversight of goals, progress, and resource allocation of an Arine full-service clinical project
Develop intervention strategies to optimize medication utilization, achieve quality measures, and other established goals
Manage team productivity and timelines to ensure goals are met
Ensure quality assurance standards are met
Represent Arine's Clinical Care team at customer meetings, as well as lead internal staff meetings
Hire, train, and schedule team members and help lead in the growth and development of the team
Manage and conduct performance reviews for assigned team members
Respond to questions by patients, providers, and other professional personnel and team members
Comply with all company policies and state and federal rules and regulations
Qualification
Required
At least 12 months experience managing a Clinical, Patient or Customer Support Team, with a track record of excellence and demonstrated leadership
Team management and coaching experience
Excellent analytical skills
Ability to quickly problem solve and triage both clinical and operational situations
Ability to organize and set priorities which accurately reflect the relative importance of job responsibilities
Excellent communication and project management skills
Ability to engage with the patients, promote adherence and treat patients with empathy and compassion
Strong grasp of standard workflows for medication adherence
Ability to apply judgment and make informed decisions in order to work independently and meet deadlines
Ability to work effectively within a team and foster effective working relationships and build consensus
Eagerness to learn new skills in a fast-paced, dynamic environment
Strong computer skills, including facility with Microsoft Word, Excel, Google Spreadsheets, and Google Documents
Ability to pass a background check
Must live in and be eligible to work in the United States
Preferred
Experience within the healthcare field
Benefits
Unparalleled learning and growth prospects
Collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs
Company
Arine
Arine uses AI to optimize medication therapy, improving patient outcomes and reducing healthcare costs for payers and providers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$70MKey Investors
Town Hall Ventures111° West Capital
2025-05-16Series C· $30M
2022-08-17Series B· $29M
2022-08-17Debt Financing
Leadership Team
Yoona Kim
Co-founder and CEO
Todd Christiansen
Senior Vice President, National Client Partner
Recent News
2025-07-07
Company data provided by crunchbase