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Zinier · 1 month ago

Client Partner, Professional Services, LATAM

United States

Full-time

Remote

Mid, Senior Level

Zinier is on a mission to enable Deskless Workers to achieve greater success through innovative software experiences. The Client Partner will serve as the chief customer liaison, managing relationships and ensuring successful project delivery for large enterprise customers.

Artificial Intelligence (AI)Cloud ComputingEnterprise ApplicationsEnterprise SoftwareField SupportMachine LearningSaaS

Responsibilities

Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs

Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements

Drive delivery for large enterprise customers

Lead discovery sessions, support UAT, and manage go-live activities

Ensure customers realize full platform value post-launch

Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes

Qualification

Stakeholder managementDigital transformationSpanishField Service ManagementProject managementSolution-orientedEmotional intelligenceCommunication skills