Michigan First Credit Union · 1 month ago
Training and Development Specialist
48076
Full-time
Onsite
Entry, Mid Level
2+ years expMichigan First Credit Union is a financial institution that has been serving its members for over 90 years. The Training and Development Specialist is responsible for conducting training for new and existing team members, developing training materials, and assessing training needs within the organization.
BankingFinanceFinancial Services
Responsibilities
Facilitates training courses: technical, operational, and soft skills to new and existing team members
Assists with researching, planning, organizing and conducting training programs, seminars, events, and conferences
Writes materials for new training programs; assesses current and proposed programs; recommends appropriate changes
Assists with preparing and administering various training programs
Assists with identification of external resources, including training programs and/or experts that may be appropriate to deliver training to team members
Assists with communication about training opportunities, costs, registration requirements, etc. and coordinate training efforts with team leaders
Maintains the training room, training equipment, training materials and other tools and functions associated with training programs
Assists in developing, maintaining, and tracking team member training records through a Learning Management System
Becomes/is an advocate of the Michigan First culture, supporting diversity, philosophy and other credit union initiatives. Fosters a positive image of Michigan First via professional representation in all contacts and complies with all of Michigan First’s mission and vision goals. Reflects each of the credit union’s “Isms” in daily job performance. Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members
Qualification
Required
A minimum of two years prior training required
Ability to effectively communicate with team members, team leaders, external trainers, professional training group members, and consultants by phone, in person, or through written correspondence
Ability to perform duties with minimal direction
Solid time management skills and the ability to handle multiple tasks at one time
Strong organizational skills
Excellent communication skills
Ability to speak in public to large groups as well as small groups
At ease moderating both large and small groups
Ability to effectively present information in one-on-one and small group situations
Strong writing skills
Ability to write clear e-mails, simple correspondence, training manuals, handouts, and step by step training procedures
Includes high attention to detail in all written material
Displays leadership skills and appropriate decision making
Displays professional attitude and appearance at all times
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to operate a personal computer including a full working knowledge and ability to utilize the following software programs: Microsoft Office Suite (i.e., Word, Excel, Power Point, and Outlook), Human resource information system software, Learning management system and online compliance software
Experience with CBT software i.e. Articulate Storyline, Adobe Captivate, Camtasia, or comparable programs
Travel to various locations as necessary to perform training and other duties as needed
Preferred
Bachelor's degree from an accredited institution in Human Resource Development, Communications, Business Administration, Education, or other related discipline preferred
Prior banking/credit union experience and knowledge of regulatory compliance preferred
Keystone or Symitar system experience preferred but not necessary
Experience designing self-paced online training solutions, not limited to systems training
Benefits
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Company
Michigan First Credit Union
Michigan First Credit Union is a provider of personal and business loan services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3.72MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $3.72M
Leadership Team
Michael Poulos
Retired
Recent News
Detroit Free Press
2024-05-19
2024-05-19
Company data provided by crunchbase