Citizens · 1 month ago
Risk Governance Sr Manager
1 Citizens Plaza, Providence, RI, 02903, US
Full-time
Hybrid
Senior Level
$100K/yr - $125K/yr
5+ years expCitizens is a financial services company seeking a Risk Governance Senior Manager to support its risk management strategy and governance framework. The role involves collaborating with stakeholders, managing policy processes, and providing project support to enhance operational excellence.
BankingCredit CardsFinancial ServicesFinTechRetail
No H1B
Responsibilities
Support Governance Excellence: Coordinate activities for risk committees, including producing meeting agendas and minutes, reviewing, compiling and distributing materials, and maintaining governance documentation
Policy & Framework Administration: Manage policy review processes and ensure adherence to Citizens’ Policy and Procedure Framework
Workflow Architect: Serve as a subject matter expert on GRC application workflows that operationalize framework requirements for policies and procedures
Regulatory & Audit Support: Assist with regulatory exams and internal audits, ensuring timely and accurate responses, as applicable
Stakeholder Engagement: Partner with risk leaders, policy owners, and front-line units to embed governance practices and drive process improvements
Continuous Improvement: Identify opportunities to enhance governance processes and tools
Project & Business Support: Provide administrative and project support for the Risk Division as needed
Qualification
Required
5+ years in risk management, governance, or policy development within financial services or a regulated industry
Understanding of risk frameworks, regulatory requirements, and governance best practices
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams)
Strong writing and grammar skills
Adaptable, critical thinker willing to embrace innovation and leverage new technologies (e.g., MS Copilot) to drive efficiency and insights
Bachelor's degree required
Preferred
Advanced degree or certifications (e.g., FRM, CRCM)
Experience with Archer/GRC, Wdesk, or Ariba
Benefits
Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
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