BAL ยท 3 hours ago
ServiceNow Developer
Richardson, TX
Full-time
Hybrid
Senior Level
5+ years expBAL is a company dedicated to providing elite immigration services and fostering innovation. They are seeking a skilled ServiceNow Developer to administer and optimize the ServiceNow platform, ensuring effective IT service management processes within the organization.
ConsultingCustomer ServiceInformation TechnologyLaw EnforcementLegal
Responsibilities
Administer and support the ServiceNow platform, including Incident, Problem, Change, Service Catalog, Asset, Configuration, Knowledge, and Reporting modules
Perform system upgrades, patching, testing, and troubleshooting to ensure platform reliability and performance
Develop and maintain workflows, scripts, business rules, UI policies, UI actions, notifications, and integrations using ServiceNow APIs
Implement and enforce Role-Based Access Control (RBAC), data security, and compliance policies
Manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up-to-date IT infrastructure data
Stay current with the latest ServiceNow releases, features, and trends; recommend and implement improvements and innovations
Qualification
Required
Minimum 5 years of hands-on experience as a ServiceNow Developer & Administrator, preferably in a large and complex enterprise environment
Strong knowledge of ServiceNow platform architecture, scripting, and functionality
Certified ServiceNow System Administrator (CSA) and Certified Application Developer (CAD) certifications required
Proficient in JavaScript, HTML, CSS, XML, JSON, REST, and SOAP
Deep experience with ServiceNow ITSM, CSM, and CMDB modules
Solid understanding of ITIL processes and best practices
AI & Automation: Now Assist, Virtual Agent, Flow Designer, RPA
Scripting & APIs: JavaScript (server/client-side), Glide API
Integration & Automation: REST, SOAP, Integration Hub, MID Server, Orchestration
Able to sit and work at a computer keyboard for extended periods of time
Able to stoop, kneel, bend at the waist and reach on a daily basis
Able to perform general office administrative activities: copying, filing, delivering and using the telephone
Able to lift and move up to 25 pounds occasionally
Regular and on-time attendance
Must be able to prioritize, schedule and complete testing required for multiple applications with overlapping schedules
A certain degree of creativity and flexibility is required
Hours may exceed 40 hours per week
Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required
Benefits
Competitive pay
Discretionary annual bonus
Medical
Dental
Vision
Disability
Life insurance
Sick time
Unlimited vacation
401(k) with company match
Company
BAL
BAL is a corporate immigration law firm that delivers consulting services for organizations.
1001-5000 employees
H1B Sponsorship
BAL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (10)
2023 (6)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeremy Fudge
CEO
Recent News
2025-10-02
PR Newswire UK
2025-06-02
2025-04-03
Company data provided by crunchbase