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Cirtec Medical · 6 hours ago

Director of HR Operations

Brooklyn Park, MN

Full-time

Onsite

Director/Executive

$120K/yr - $158K/yr

10+ years exp

Cirtec Medical is a leading outsourcing partner for complex medical devices, specializing in comprehensive solutions for Class II and III devices. The Director of HR Operations will build and lead the operational backbone of the HR function, ensuring efficient and reliable support that enables the business to scale and perform.

ManufacturingMedical Device

Responsibilities

Create a unified, high-performing HR operations model across the enterprise

Standardize and document core HR processes—including hiring, onboarding, performance management, job changes, terminations, and documentation management

Implement HR service-level agreements (SLAs) and operational performance dashboards

Lead monthly HR operations reviews with Sr. HR Managers to evaluate performance, identify issues, and drive improvement

Build strong cross-functional alignment with Finance, IT, Compliance, and site leadership to ensure smooth end-to-end HR processes

Serve as the primary escalation point for HR operations issues, ensuring rapid and effective resolution

Develop existing HR team to provide consistent and flawless execution of HR tasks through weekly prioritization, coaching, and direction to Sr. HR Managers

Conduct quarterly performance reviews with emphasis on execution quality, documentation accuracy, and data integrity

Ensure Sr. HR Managers deliver high-quality operational outputs (e.g., scorecards, IDPs, performance cycle inputs, engagement plans, talent review prep)

Build capability, development, and succession plans for each Sr. HR Manager

Ensure consistent HR partnership and operational support across all Cirtec Medical sites

Own governance, updates, and communication of all HR policies

Oversee annual compliance training programs (ABAC, Anti-Trust, Sanctions, etc.)

Ensure audit-ready documentation and accurate execution of HR processes

Lead internal and external HR/payroll audits; close findings within 60 days

Ensure consistent use of HR document repositories across all locations

Build reliable people data and systems that support decision-making

Co-own development, accuracy, and reporting cadence of enterprise HR dashboards

Ensure data accuracy across HR operations, HRIS, and payroll systems

Optimize HRIS, LMS, and payroll system functionality; lead adoption and end-user training

Deliver monthly HR Operations reports for HR leadership and Finance

Identify automation opportunities and system improvements to increase efficiency and reduce manual processes

Qualification

HR operations leadershipPayroll managementHR complianceProcess standardizationHRIS proficiencyAnalytical skillsMulti-site HR operationsTeam buildingBilingual in SpanishCommunication skillsProblem solvingPresentation skills

Required

Bachelor's degree required, MBA/Masters preferred

10+ years of progressive HR operations, HR shared services, or HR functional leadership experience, including 5+ years in manufacturing or industrial environments

Strong expertise in payroll management, HR compliance, and process standardization

Experience leading multi-site HR operations in a manufacturing, medical device, or similar environment

Demonstrated ability to build and mentor high-performing HR teams

Proficiency with HRIS, payroll systems, and HR process mapping. (ADP preferred)

Strong analytical skills with experience developing dashboards and reporting

A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations

Demonstrated analytical thinking, problem solving and decision-making skills

Ability to stylistically adapt communication based on audience; ability to listen and understand

Excellent communication and presentation abilities