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Capital Area Counseling Service · 1 month ago

Administrative Assistant & Credentialing Specialist

Pierre, SD

Full-time

Onsite

Entry Level

1+ years exp

Capital Area Counseling Service is seeking an Administrative Assistant and Credentialing Specialist to help maintain organization and efficiency at their main office. The role involves a variety of administrative tasks as well as overseeing the provider enrollment and credentialing process for licensed clinical staff.

Addiction TreatmentCommunitiesHealth CareNon ProfitPsychologyWellness

Responsibilities

Perform office opening and closing duties daily

Greet clients and visitors with a positive, helpful attitude and check clients in and out for their appointments in a timely manner

Ensure front entry and reception area is in order and welcoming

Manage office telephone systems, including answering calls and returning messages and routing calls as necessary

Scanning records on a daily basis

Maintain communication and assistance via phone, e-mail, and mail

Assist with a variety of administrative tasks including filing, copying, faxing, taking notes

Produce and distribute correspondence memos, letters, faxes, and forms

Prepare meeting rooms and assist clients with setting up telehealth system

Anticipate the needs of others in order to ensure seamless and positive experiences

Adhere to all agency policies and state and federal laws regarding confidentiality of medical records

Provide back-up coverage to other administrative assistant staff when needed

Collects payments, process payments and maintains a system for recording payments from clients

Requests records and faxing records and complete required correspondence documentation

Add and update client coverage as needed in EHR system

Request client updates on their insurance, address, phone number etc. at check in

Documenting patients’ medical information, including medical history and health insurance information

Performing data entry tasks to document patient records within facility databases and maintaining patient files

Scheduling patient appointments and maintaining communication to confirm future appointments (i.e. contacting clients to remind of upcoming appointments and documenting response)

Performing clinical procedures to include taking vital signs

Respond to crisis situations compassionately and appropriately

Oversee the provider enrollment and credentialing process for all licensed clinical staff including documentation gathering, understanding individual payer provider enrollment processes, providing education and support to the clinical staff, and understanding in-network agreements

Perform other relevant duties as assigned

Qualification

Electronic Health RecordsMS OfficeOffice management skillsCommunication skillsProblem solvingOrganizational skillsAttention to detailTeamworkConfidentiality

Required

High school diploma or equivalency; Associates degree preferred in related field

One-year experience in a field related to administrative assistant duties

Professional, polite, attentive, and accurate

Be comfortable with computers, general office tasks, and excel at both verbal and written communication

Knowledge of office management skills and ability to multi-task and prioritize work

Ability to work within a team and independently

Excellent computer skills/proficient in computer applications, specifically MS Office; experience working in an electronic health records system preferred

Attention to detail

Problem solving skills

Excellent communication skills, both verbal and written

Maintain confidentiality and comply with agency compliance plan and code of ethics

Strong organizational and planning skills

Must have a valid driver's license

May need to use personal vehicle for work-related tasks and must provide proof of insurance

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times