Apply on Employer Site

Deseret First Credit Union · 1 month ago

Member Service Representative (English/Spanish preferred)

Taylorsville, UT

Full-time

Onsite

New Grad, Entry Level

Deseret First Credit Union is recognized as one of the best companies to work for, and they invite you to join their family. The role involves providing exceptional service to members, helping them with their financial needs, and promoting credit union products and services.

BankingConsultingFinancial ServicesLending

Comp. & Benefits

Responsibilities

Opening new accounts and providing support and guidance with lending opportunities

Educating on and proposing credit union products and services that provide solutions to member's financial needs

Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records

Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"

Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services

Qualification

Customer serviceBilingual (English/Spanish)Financial product knowledgeProblem-solvingEmpathy

Required

Ability to speak English and Spanish preferred

Strong interpersonal skills and a passion for helping others

Proactive problem-solving skills and ability to think outside the box

Empathy and concern for member frustrations

Aptitude to discuss and recommend financial products and solutions

Comfortable in a financial environment

Friendly, enthusiastic, and professional demeanor

Ability to accurately and efficiently process financial transactions

Experience in opening new accounts and providing support with lending opportunities

Ability to educate on and propose credit union products and services

Commitment to delivering an exceptional member experience

Willingness to look for opportunities to build branch business through member referrals and community involvement

Benefits

12 paid holidays

Full benefits package, perks, and discounts worth a double-take

Competitive compensation

Enjoyable activities and wellness initiatives

Company

Deseret First Credit Union

Deseret First Credit Union exists to foster the financial independence and well-being of its members within the LDS community.

Founded in 1955

Salt Lake City, Utah, USA

51-200 employees

https://www.dfcu.com/

Funding

Current Stage

Growth Stage

Leadership Team

Ben Dean, CPA

Chief Financial Officer

Annalesa Vernon

Chief Operating Officer

Company data provided by crunchbase