Hybrid in Miami FL, Customer Care Professional jobs in United States
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Assurant · 1 month ago

Hybrid in Miami FL, Customer Care Professional

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Customer Care Professional serves as the primary point of contact for customers, handling inquiries and providing solutions to enhance their experience.

Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance
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H1B Sponsor Likelynote

Responsibilities

Receive in-bound calls from customers who want to open a claim
Listen, solve problems, answer questions and work with them to find a resolution
Use your expertise to proactively make recommendations that will help customers avoid future issues

Qualification

Customer service experienceCommunication skillsProblem-solving skillsAttention to detailMulti-taskingAdaptability

Required

Relentless drive to provide exceptional customer service
Excellent communication and listening skills
Strong attention to detail and problem-solving skills
Ability to adapt to change and work well in a fast-paced environment
Ability to multi-task using technology while handling calls
Minimum high school diploma or GED
2+ years of customer service experience

Benefits

Medical benefits begin on your first day
Competitive compensation and paid time off

Company

Assurant

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Assurant provides protection products and related services to safeguard companies against risks.

H1B Sponsorship

Assurant has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (12)
2023 (24)
2022 (34)
2021 (6)

Funding

Current Stage
Public Company
Total Funding
$469.1M
2025-08-18Post Ipo Debt· $296M
2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO

Leadership Team

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Keith Demmings
President and Chief Executive Officer
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Ricardo Fiuza
President & CEO - Latin America
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Company data provided by crunchbase