Apply on Employer Site

Paychex · 12 hours ago

Business Systems Analyst II

Phoenix, AZ

Contract

Onsite

Mid, Senior Level

$65K/yr - $102K/yr

5+ years exp

Paychex is a leading provider of HR, payroll, and benefits solutions for American businesses. The Business Systems Analyst II will act as a liaison among stakeholders and IT partners to support corporate applications used across HR, Payroll, and Timekeeping, ensuring their integrity and functionality through analysis, testing, and improvement recommendations.

AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware

Responsibilities

Analyze, design, document, and test HR. Payroll and Timekeeping enhancements to support business processes, using best practice techniques

Provide subject matter expertise and understanding on following major functions to continuous support business for day-to-day activities:

Hire-to-Retire processes, Job/Assignment changes, Onboarding, benefits management, etc

Timekeeping tasks i.e. Missing hours, Incorrect rate, Tax withholding changes, time policies per state, Time readiness for Payroll, Submission or approvals that prevent individual’s payroll etc

Payroll process tasks, i.e. Quick pay, Payroll deduction calculations, statutory and Regulatory compliance needs, regular end-to-end pay cycle related issues, etc

Serve as a liaison between business units and technical teams, providing input to ensure project deliverables align with expectations

Create test plans and conduct functional testing to verify system changes to meet defined requirements

Identify, track, and resolve defects and anomalies during testing and post-implementation

Monitor system performance and suggest improvements to enhance functionality and user experience

Utilize tools such as ServiceNow, JIRA and confluence for issue tracking and collaboration

Demonstrate strong communication skills to explain both Functional and technical issues across all levels of organization

Ability to perform root cause analysis using knowledge of applications, interfaces, and technology for defect resolution

Qualification

HR systems experiencePayroll systems experienceTimekeeping systems experienceAgile environment experienceFunctional specificationsSystem configurationRoot cause analysisTest plans developmentCommunication skills

Required

Bachelor's degree in business or computer science

5+ years of experience in IT System experience, preferably in HR, Payroll and Timekeeping systems, or equivalent combination of education and experience

Interfaces with Business Stakeholders and IT infrastructure teams to Understand business requirements and write/create functional design documents

Strong understanding of HR, Payroll and Timekeeping processes and ability to translate business requirements into functional specifications

Experience assisting with system configuration, testing and implementation activities

Ensure technology solutions align with business needs and strategic goals

Participate in QA process, development of test plans, assists in testing, training plan development and training, support for users, and developing user documentation (i.e., test documents, reference guides, etc.)

Experience working within an Agile environment, contributing to story refinement, Sprint planning and Retrospective

Evaluate current business processes by anticipating requirements, uncovering areas for improvement, and eliciting requirements for change

Understanding the software development life cycle and related processes

Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks