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AVI-SPL · 8 hours ago

Field Service Technician

Woodinville, WA

Full-time

Onsite

Entry, Mid Level

$30/hr - $36/hr

2+ years exp

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences. The Field Service Technician will work in partnership with the Global Helpdesk to provide service support for customers at their sites, focusing on restoring functionality and delivering a world-class customer service experience.

AudioAudio/Visual EquipmentDigital MediaProfessional ServicesSoftware

Responsibilities

Read and interpret electronic schematics and architectural blueprints

Perform preventative maintenance visits to help maintain a stable client environment

Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans

Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability

Field service support of networked devices (Routers, IP Protocols, etc.)

Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projects and hanging ceiling mounts

Assist next level service technicians as needed

Provide training to clients and less senior technicians as needed

Adhere to and understand OSHA standards for all phases of the job

Setup and troubleshoot various video codecs

Travel to various job sites required

Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives

Qualification

AV equipment maintenanceAMX / Crestron programmingNetworked devices supportSignal flow knowledgeSoldering & crimpingProject managementCustomer communicationHandPower toolsBasic computer knowledgeOSHA standards knowledge

Required

Effectively communicate with employees, customers and colleagues

Ability to use hand and power tools in a safe and efficient manner

Ability to work and think independently and ensuring to meet deadlines

Basic computer knowledge

Knowledge of basic signal flow for audio, video and control

Ability to manage small to medium projects

Ability to solder & crimp connectors

Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards

Preferred

Minimum of a High School Diploma or equivalent preferred

Minimum of 2 – 4 years of audiovisual integration experience preferred

Formal education in Electronics or related field preferred

Familiarity with: AMX Networking Essentials, Crestron Professional Installation and Configuration, Exton Introductory Knowledge, AVIXA CTS General Certification, OSHA 30-Hour Construction Course