Cortland · 1 month ago
Community Relations Associate-Greater Atlanta Area
US-GA-
Full-time
Hybrid
Entry Level
2+ years expCortland is an international multifamily real estate investment, development, and management firm focused on enhancing residents' living experiences. The Community Relations Associate will provide exceptional service to residents, manage community engagement, and foster relationships to ensure resident satisfaction.
Financial ServicesReal Estate
Responsibilities
Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement
Greet and communicate with walk-in prospective residents, process payments, deliver resident notices, and provide keys to vendors
Establish, manage, and maintain marketing programs and social media presence
Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals
Qualification
Required
Bachelor's degree or equivalent industry experience required
Experience in sales and customer service
Excellent written and verbal communication skills
Stellar attention to detail and organization skills
Strong analytical, critical thinking and problem-solving skills
Able to multitask and meet deadlines in a timely and organized manner
Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications
Flexibility to work weekends and/or extended hours as needed
Preferred
2+ years of Property Management experience
Company
Cortland
Cortland is a product-to-people company, dedicated to creating resident-centric, hospitality-driven living spaces and experiences.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steven DeFrancis
Chief Executive Officer
Scott Moore
Chief Technology Officer
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