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CNN · 8 hours ago

Staff UX Researcher, New Business

New York, NY

Full-time

Hybrid

Lead/Staff

$138K/yr - $256K/yr

8+ years exp

CNN is part of Warner Bros. Discovery, a company dedicated to storytelling and innovation. They are looking for a Staff UX Researcher to help define the future vision of CNN’s new product initiatives by delivering insights that inform user engagement, conversion, and retention.

BroadcastingDigital MediaMedia and EntertainmentNews

H1B Sponsor Likely

Responsibilities

Develop research plans in partnership with Product leads, Product Designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs

Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion and retention

Effectively communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations

Establish strong and productive relationships with product management and cross-functional teams to understand the needs of the business and use that knowledge to inform research strategy

Collaborate cross-functionally around strategic initiatives to align resources and methodology with business needs

Self-starter and able to manage projects and deadlines, whilst also being able to pivot as needed

Adept at mentoring junior researchers

Qualification

UX ResearchMixed-methods researchData analysisFigmaUsability principlesStatistical research softwareProgram management toolsDigital news experienceInterpersonal communicationProblem-solving

Required

8+ years' work experience as a UX researcher or research analyst

D2C experience research touchpoints cross platform

Experience working with cross functional teams in support of product development

Strong interpersonal written and verbal communication skills with the ability to deliver complex messages to diverse audiences

Proficient in MS Suite, usability study software, and/or statistical research software

Mastery of Figma and prototyping

Impeccable visual and interaction design skills

Expertise in creating and modifying components and utilizing a mature design system kit

Mastery of best UX design practices, including usability principles, user research methodologies and testing techniques

Solid understanding of mobile and web technologies

Excellent written, verbal and interpersonal communication skills

Strong problem-solving aptitude and natural curiosity

Extensive experience in program management tools such as Confluence and Jira

Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience

Preferred

Experience working in digital news or a strong interest in news

Benefits

Health insurance coverage

An employee wellness program

Life and disability insurance

A retirement savings plan

Paid holidays and sick time

Vacation

Company

CNN

Glassdoor3.8

CNN is an online broadcasting platform that offers the latest business, financial, and personal finance news. It is a sub-organization of WarnerMedia.

Founded in 1980

Atlanta, Georgia, USA

1001-5000 employees

https://www.cnn.com

H1B Sponsorship

CNN has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (3)