Genentech · 9 hours ago
Customer Segment Strategy Director, 340B
South San Francisco, CA
Full-time
Hybrid
Director/Executive
$175K/yr - $324K/yr
8+ years expGenentech is a leading biotechnology company focused on developing innovative therapies. The Customer Segment Strategy Director, 340B is responsible for leading access and contracting strategy recommendations, providing strategic recommendations and support to Account Teams and Market Access leaders, ultimately impacting patient access and profitability.
BiotechnologyLife ScienceManufacturing
Responsibilities
Leads the development and execution of access and contracting strategies for all products across multiple key customers within the 340B segment to maximize patient access and protect profitability
Leads high-impact, cross-portfolio initiatives for new customer types or segments requiring innovative access approaches
Serves as a key liaison between CE Account Teams, PCD, External Affairs, Legal, and Squad/Access Business Partners to align customer strategies with Brand/TA priorities
Articulates and incorporates operational feasibility, complexities, and cross-portfolio implications into strategic recommendations
Provides direct negotiation support to account teams, including anticipating customer reactions and providing relevant talking points
Synthesizes key contract performance insights across 340B customers to identify scalable insights for leaders to inform contract decision-making
Identifies and analyzes key internal or external trends (e.g., customer evolution, policy reform) and leads market research to inform access and contracting strategies
Collaborates closely with multiple CSS leaders to manage strategic interdependencies across customer segments
Collaborates with broad sets of stakeholders across multiple functions (CE, Policy/External Affairs, PCD, CCM, SAI, Marketing, etc.) to generate insights and develop holistic customer solutions
Partners with and influences CE Leadership, Squad Leads, and other cross-functional teams (Legal, External Affairs, etc.) on access and contracting strategies for key customers
Provides guidance to USLT members on key customer engagements and contracting approaches to inform portfolio strategy decisions
Provides strategic input/guidance on policy efforts led by External Affairs, Legal, and Govt Pricing that may impact pricing and contracting
Connects with Segment and Regional account leadership to build alliances, address reimbursement challenges, and identify partnership areas
Upskills Access knowledge across Customer Engagement (CE), Marketing, and Squads
Qualification
Required
Bachelor's Degree in relevant discipline
8-12 years of relevant work experience in the pharmaceutical industry, such as: direct customer experience in relevant segment, payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance
5+ years of work experience in a Market Access function
Broad and diversified US Market Access experience to include multiple therapeutic areas
Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape
Significant experience in developing and executing access strategies
Excellent communication skills, and demonstrated ability to guide development of messaging to both internal stakeholders and external facing customers
Deep understanding of reimbursement environment and strategy within a segment
Commercial Strategist: Ability to identify potential threats, mitigate risks and leverage emerging opportunities in a constantly-evolving landscape
Data-Driven: Demonstrates analytical dexterity; utilizes data and trends to inform a strategic direction
Influences Without Authority: Ability to influence a broad set of stakeholders; strong negotiation skills
Excellent Communicator, with demonstrated ability to flex communication styles and tactics to resonate with various audiences
Customer-Minded: Balances customer needs and internal priorities to create win-win solutions
Segment Expert: Expert understanding of managed care, and subject matter expert within relevant customer segment
Preferred
MBA or other advanced degree
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
Company
Genentech
Genentech is a biotechnology research company that specializes in genetic testing and personalized medicines.
10001+ employees
H1B Sponsorship
Genentech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (133)
2024 (148)
2023 (150)
2022 (178)
2021 (121)
2020 (158)
Funding
Current Stage
Public CompanyTotal Funding
unknown2009-03-26Acquired
1999-07-20IPO
1976-01-01Series Unknown
Leadership Team
Ashley Magargee
CEO
Michael Laird
Vice President
Recent News
2025-12-30
Pharmaceutical Technology
2025-12-29
Pharmaceutical Technology
2025-12-24
Company data provided by crunchbase