AUSREO TECHNICAL SERVICES INDIA PRIVATE LIMITED ยท 1 month ago
Customer Service Officer - Wacol
Trade, TN
Full-time
Onsite
New Grad, Entry LevelAusreo Technical Services India Private Limited is Australia's leading independent manufacturer and supplier of concrete reinforcing products. The Customer Service Officer will be responsible for providing excellent customer service, managing customer interactions, and promoting products to generate sales while coordinating various operational tasks.
Civil Engineering
No H1B
Responsibilities
Provide excellence in customer service and manage the customer journey
Welcome new and existing customers into showrooms with face-to-face selling
Actively promote Ausreo's products to generate sales and process orders
Handle merchandising, stock replenishment and warehouse stock control
Generate quotations and engage with e-commerce and social media
Manage Service Centre operations and coordinate production with factory staff
Troubleshoot enquiries via phone and email efficiently
Coordinate logistics including transport and deliveries
Communicate effectively with stakeholders and manage difficult customers
Qualification
Required
Strong verbal and written communication skills
Face-to-face selling skills with entrepreneurial spirit
Highly organised with excellent multitasking and attention to detail
Strong computer skills and ability to learn new systems quickly
Team player who can also work independently under pressure
Current driver's licence essential
Successful candidates must have Australian Citizenship or legal Work Rights
Complete pre-employment medical assessment and National Police Check
Preferred
Previous retail, hardware, or trade environment experience highly regarded
Steel industry experience advantageous but not essential
Benefits
Highly attractive base salary package with monthly cash incentives
No weekend work required
Career development and progression opportunities
Dynamic team environment with job satisfaction
Part of Australia's leading independent concrete reinforcing company
Inclusive workplace supporting workforce diversity
Rapid growth company with achievable performance targets
Company
AUSREO TECHNICAL SERVICES INDIA PRIVATE LIMITED
Adding Value to the Construction Design Process In 2016, AUSREO, Australia's fastest growing reinforcing steel supplier, collaborated with ADDA to develop a DfMA reinforcing steel model for the Australian building and construction industry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase