Pegasystems · 2 hours ago
Director, Internal Communications
Waltham, MA
Full-time
Onsite
Director/Executive
$155K/yr - $241K/yr
10+ years expPega is a company that focuses on crafting meaningful employee experiences through strategic internal communications. The Director of Internal Communications will play a critical role in translating company strategy into compelling narratives and leading communication efforts that enhance employee engagement and organizational alignment.
Artificial Intelligence (AI)CRMRobotic Process Automation (RPA)Software
Responsibilities
Develop and drive strategic internal communications plans that align with business priorities, enhance employee understanding, and reinforce our company culture
Serve as a trusted counselor and communications strategist to senior executives, helping them clarify, craft, and deliver compelling messages across a variety of internal platforms and settings
Build and lead scalable communications systems and frameworks—toolkits, templates, process maps—that make it easy for leaders and managers to communicate with clarity and consistency
Translate complex company strategies, business goals, and technical concepts into plainspoken, human-centered storytelling that connects with employees
Lead communications for major organizational moments: leadership changes, org design shifts, strategy rollouts, product milestones, and more
Collaborate closely with our People, IT and corporate communications teams to ensure integrated, aligned messaging across internal and external channels
Design and manage high-stakes communications including Company Meetings, enterprise-wide change initiatives, Board of Directors updates, and CEO communications
Elevate communication quality through coaching and enablement of leaders, managers, and communicators across the organization
Use data, feedback loops, and insights to continuously optimize content, tone, channel strategy, and timing
Supervise and mentor a high-performing Internal Communications Manager, providing guidance, development, and growth opportunities
Qualification
Required
10+ years of progressive experience in internal, organizational, and executive communications within fast-paced, matrixed environments
A proven track record of influencing senior leaders and successfully managing communications for complex organizational changes
Experience writing for and coaching C-suite executives; fluency in business strategy and leadership tone
A portfolio of creating repeatable systems and scalable processes for communication at the enterprise level
Deep fluency with internal communication channels and platforms—including intranet, video, mobile, town halls, and digital signage
Proficiency in AI and digital tools used to enhance personalization, content creation, and communication impact
A seasoned communications leader with deep experience in internal communications, executive communications, and employee engagement
A natural storyteller who can synthesize complexity, craft compelling narratives, and write with clarity, tone, and impact
A strong leader and influencer who is comfortable working with and advising VP- and C-level executives
An architect of communication systems—someone who creates structure, consistency, and scale in the way internal communication is delivered
An empathetic partner with a collaborative approach and ability to build trust and alignment across teams and functions
A strategic thinker who understands business priorities and aligns communications to drive action and clarity
A proactive, highly organized executor who thrives in fast-paced, evolving environments
Preferred
Experience working in technology or SaaS companies
Skills in PowerPoint, SharePoint, and AI-based content creation tools
Proven success in building communications functions, playbooks, and processes from the ground up
Strong data and measurement mindset—comfortable interpreting engagement metrics and turning insights into action
Benefits
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Company
Pegasystems
PegaSystems provides business process and customer relationship management solutions for organizations.
5001-10000 employees
H1B Sponsorship
Pegasystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (32)
2023 (24)
2022 (59)
2021 (46)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
$525M2020-02-19Post Ipo Debt· $525M
2009-01-01Post Ipo Equity
1996-07-26IPO
Leadership Team
Alan Trefler
Founder and CEO
Ken Stillwell
Chief Operating Officer and Chief Financial Officer
Recent News
2025-12-18
2025-12-11
Company data provided by crunchbase