Cleo · 7 hours ago
Business Analyst
Illinois, United States
Full-time
Onsite
Mid, Senior Level
$100K/yr - $130K/yr
3+ years expCleo is a company that focuses on platform integrations across various business processes. The Business Analyst role involves acting as a liaison among stakeholders to ensure efficient data flow and alignment with operational goals, while also leading process improvements and documentation efforts.
File SharingSoftware
Responsibilities
Analyze and document business processes reliant on EDI workflows; identify opportunities for automation and enhancement
Translate business requirements into functional specifications for EDI integrations utilizing Cleo Integration Cloud (CIC) and ERP systems
Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with operational goals
Lead business process mapping and gap analysis to ensure internal systems meet external partner requirements
Act as the business process expert in integration projects involving ERP systems (SAP, NetSuite, Oracle, Microsoft Dynamics)
Ensure data integrity and compliance between Cleo-integrated systems and core business applications
Monitor, troubleshoot, and continuously improve EDI processes to minimize errors, delays, and manual interventions
Maintain comprehensive documentation of business workflows, EDI mappings, partner specifications, and exception handling procedures
Collaborate with IT and business leaders to assess the impact of requirement changes on operational workflows and key performance indicators (KPIs)
Qualification
Required
Bachelor's Degree (and/or Post Graduate Degree) in Business or a related field
3 to 5+ years of experience as a Business Analyst or Integration Analyst with a focus on business processes and EDI
Preferred
Cleo Integration Cloud (CIC): Proficient in cockpit monitoring and studio configuration
Expertise in business process analysis and improvement (order-to-cash, procure-to-pay, logistics operations)
Proficiency in ERP systems: SAP, NetSuite, Oracle, Infor, Microsoft Dynamics
Familiarity with EDI standards: X12, EDIFACT
Experience with API integration flows
Aptitude for bridging technical and business teams; effectively translating needs and constraints
Strong problem-solving skills and process bottleneck analysis
Ability to document processes, create flowcharts, and communicate effectively with stakeholders
Benefits
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Company
Cleo
Cleo offers enterprise integration software solutions that enable managed file transfer, network fax, and interactive messaging activities.
201-500 employees
H1B Sponsorship
Cleo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (1)
2022 (8)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$3.5MKey Investors
H.I.G. CapitalPeterson Partners
2021-06-09Private Equity
2017-03-31Debt Financing
2012-05-16Series Unknown· $3.5M
Leadership Team
Mahesh Rajasekharan
Chief Executive Officer
Dave Brunswick
SVP Products
Recent News
Business Wire
2025-10-21
2025-10-11
Company data provided by crunchbase