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ArcBest · 9 hours ago

Accounts Receivable Coordinator I

Fort Smith, AR

Full-time

Onsite

New Grad, Entry Level

ArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. The Accounts Receivable Coordinator manages daily account balances, collects delinquent accounts, and provides excellent customer service to ensure timely payments.

AutomotiveInformation TechnologyRailroadSoftwareTransportation

Responsibilities

Improve quality, productivity, and effectiveness through the Quality Process in the handling of customers with a past due A/R balance

Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers

Maintain a positive attitude in a highly intense environment

Work and contribute in a team setting to accomplish overall department and individual goals

Provide the highest level of customer service for both internal and external customers

Build, develop, and grow all internal business relationships vital to the success of increasing revenue growth and customer experience across the Enterprise

Resolve account past due issues, billing disputes, misapplied payments, and other requests as needed to insure accurate and timely payment of invoices

Other duties and projects, as assigned

Apply knowledge and understanding of individual customer accounts to handle account balance inquiries efficiently and effectively

Qualification

Financial Services ManagementProblem SolvingMicrosoft Office SuiteAccuracyAttention to DetailInformation CaptureManaging Multiple PrioritiesRelationship ManagementEffective CommunicationsFlexibilityAdaptability