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Children's Nebraska · 2 hours ago

Supv Financial Advocacy / Revenue Cycle

Omaha, NE

Full-time

Onsite

Senior Level

5+ years exp

Children's Nebraska is a full-service pediatric healthcare center dedicated to improving the lives of children through exceptional care and advocacy. The Supervisor of Financial Advocacy leads a team to optimize patient financial processes, ensuring effective revenue maximization and compliance with organizational policies.

Health CareMedicalNon Profit

Growth Opportunities

Responsibilities

Develop, implement, and maintain internal controls, standard policies, procedures, and workflows to optimize service delivery and stay current with healthcare industry standards

Thoroughly research coverage resource options for Children’s patients to assure we are maximizing our revenue

Educating team members of the various resources and specific qualifications to ensure we are providing excellent service to our families

Implement and maintain a process and workflow to ensure all inpatients admissions are reviewed and patients are not discharged without assuring we have verified coverage and available resources

Communicating outliers to key stakeholders providing organization awareness of financial impact

Foster an engaging and professional work environment, promoting teamwork and continuous improvement

Collaborate with internal teams, such as Access, Social Work, Case Management, and Revenue Cycle to ensure smooth operations

Supervise and provide leadership to team members, including mentoring and coaching to foster professional growth and high performance

Assists in outcomes management by holding self and others accountable to meet stated outcomes, objectives, goals, timetables and commitments, adhering to outcomes even in the face of unforeseen circumstances

Prioritize and coordinate daily work activities

Provide leadership and guidance by sharing expertise with others

Approve schedules and monitor time worked

Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and recommending termination of employment

Submit notifications for personnel actions (e.g. status changes, termination, etc.)

Participate in selection, hiring, and salary recommendations

Coordinate onboarding and training for new hires, ensuring they are well-prepared for their roles

Support and execute ongoing communications to keep the team updated on system changes, policies, and best practices

Act as mentor and resource for team members, providing guidance on technical or procedural challenges

Act as the primary escalation point for complex patient concerns or issues, ensuring prompt resolution

Effectively manage workload with accuracy and attention to detail per requirements outline in departmental policy

Assist with optimization of Epic Children’s Connect regarding Financial Assistance requests and key stakeholder for the Epic Financial Assistance Application to assure we are optimizing our automation and workflows

Partner with Information Technology (IT) to troubleshoot and resolve system issues timely; escalating issues to remove barriers

Review and test system builds, upgrades, and Epic changes that impact systems and workflows associated with assigned area of responsibility

Qualification

Financial AdvocacyHealthcare BillingSupervisory ExperienceEpic ProficiencyData PresentationMicrosoft OfficeInterpersonal SkillsOrganizational SkillsCommunication SkillsProblem Solving