DoorDash · 3 days ago
Associate Manager, Agent Tooling Strategy & Operations Lead
New York, NY
Full-time
Hybrid
Mid, Senior Level
$64K/yr - $94K/yr
5+ years expDoorDash is a technology and logistics company focused on empowering local economies through impactful decisions. The Associate Manager, Agent Tooling Strategy & Operations Lead will help deliver and scale internal product tooling for agents, ensuring an exceptional customer experience by coordinating with cross-functional teams and managing product feature roadmaps.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Define product feature roadmaps with product engineering team
Develop project plans across all relevant stakeholder groups to ensure the successful development and deployment of features
Act as the quality assurance arm of the development; flagging critical quality blockers to feature launches and risk mitigations
Contribute to the constant improvement of features with post-launch defect tracking and remediation
Work closely with a large array of cross-functional partners including Product, Analytics, Engineering, Global Support Ops, to create new
Gain a high level of visibility from org leadership by leading a two fast growing and strategic areas of the business
Qualification
Required
Bachelor's Degree
5+ years of experience in a competitive or challenging environment
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities
You're organized. You thrive in creating structure out of nothing
You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist 'this is how it's always been done' thinking
You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams
You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel
You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level
You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow
You're relentless. You do what it takes to win, no matter what
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-01-11
Business Insider
2026-01-07
2026-01-07
Company data provided by crunchbase