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TRM Labs · 2 hours ago

Account Director - DoS / USSS / NCFI

Washington, DC

Full-time

Onsite

Director/Executive

8+ years exp

TRM Labs is a blockchain intelligence company dedicated to building a safer financial system. The Sales Account Director will be responsible for driving the company's go-to-market strategy for federal law enforcement customers, focusing on increasing sales and nurturing client relationships within the DoS, USSS, and NCFI sectors.

Big DataBlockchainComplianceCryptocurrency

Comp. & Benefits

Responsibilities

Account Mapping - Connect with all the current key stakeholders within the DoS / USSS / NCFI as well as Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process

Prospecting - Discover new stakeholders within the DoS / USSS / NCFI and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process

Nurturing - Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions

Account Planning - Create and execute strategic plans for the DoS / USSS / NCFI to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued

Product and Subject Matter Expertise - Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops

Customer Advocacy - Proactively gather and prioritize customer feedback and champion it within TRM

Loyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback

Qualification

SaaS sales experienceFederal Law Enforcement knowledgeGovernment contracting expertiseCustomer relationship managementStrategic sales planningPresentation skillsStorytelling abilityAdaptabilityCommunication skills