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Choice Hotels International · 9 hours ago

Benefits & Wellbeing Engagement Manager

North Bethesda, MD

Full-time

Hybrid

Senior Level

$112K/yr - $125K/yr

5+ years exp

Choice Hotels International is one of the largest lodging franchisors in the world, and they are seeking a Benefits & Wellbeing Engagement Manager to lead the execution and improvement of their benefits and wellbeing programs. This role focuses on delivering exceptional associate support, managing wellbeing initiatives, and ensuring effective communication across HR functions.

HospitalityHotelTravel

No H1B

Responsibilities

Serve as the primary escalation point for complex associate inquiries regarding benefits (medical, dental, vision, life, disability, HSA, FSA, 401(k), etc.) providing exceptional customer service

Oversee benefits onboarding, changes, terminations, and retirement processes, ensuring compliance and accuracy

Lead the design, implementation, and evaluation of company-wide wellbeing initiatives (physical, mental, and financial health)

Manage annual health fairs, wellness events, and the ongoing wellness calendar

Develop and execute a comprehensive communications strategy for benefits and wellbeing programs

Partner with Corporate Communications to ensure consistent, clear, and engaging messaging across all channels

Collaborate with Belonging team to integrate Belonging and Wellbeing initiates seamlessly to deliver on Choice’s employer brand, Make if your Choice

Ensure all programs comply with federal, state, and local regulations (HIPAA, PPACA, ERISA, COBRA, FMLA, Section 125, etc.)

Manage relationships with benefits and wellness vendors and monitor service levels

Qualification

Benefits administrationWellbeing program managementHRIS systems proficiencyMicrosoft Office SuiteProject managementAnalytical skillsCommitment to company valuesCommunication skillsOrganizational skillsCollaborate