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Self-Help Credit Union · 1 month ago

Learning and Development Training Intern

Sacramento, CA

Internship

Onsite

Intern

$24/hr - $24/hr

Self-Help Credit Union is focused on providing financial services and education to individuals and families. They are seeking a Learning and Development Training Intern to support the development of a comprehensive training program for new hires and enhance staff expertise in lending fundamentals.

Banking

Responsibilities

Design a complete 8-day new-hire training program that equips incoming staff with the foundational knowledge, skills, and resources needed to confidently perform in their roles. This includes analyzing current workflows, creating a structured curriculum, and developing facilitator guides, learner materials, job aids, and assessments

The intern will assist in the creation of a comprehensive consumer lending training program that strengthens staff expertise in lending fundamentals

Conduct learner and subject matter expert interviews to identify training gaps and workflow challenges across branches and lending operations

Design and develop high-impact training materials—including facilitator guides, learner workbooks, job aids, and assessments

Pilot training modules with trainers and collect feedback to refine content, ensuring the programs are accurate, accessible, and aligned with Self-Help’s mission