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LexisNexis Risk Solutions · 1 month ago

Change Mgmt Analyst II

Ohio

Full-time

Onsite

Entry, Mid Level

$58K/yr - $97K/yr

2+ years exp

LexisNexis Risk Solutions is a global leader in information and analytics, focused on advancing science and improving health outcomes. The Change Management Analyst will support the transformation of Global Editorial Operations by analyzing business needs and implementing strategies to drive employee adoption and proficiency, particularly in integrating generative AI into workflows.

AnalyticsHealth CareInformation TechnologyInsurTechRisk ManagementSoftware

Culture & Values

H1B Sponsor Likely

Responsibilities

Assess organizational, process, and role-level impacts of proposed changes

Develop stakeholder maps and conduct readiness assessments

Analyze feedback and identify areas of risk or resistance

Develop and execute change management plans, including communication, training, and stakeholder engagement strategies. Partner on execution with key roles in the Change Coalition including Business Analyst, Trainer, Metrics Lead, Test Lead, and Business Lead(s)

Collaborate with project managers and operations/business leaders to align change activities with project timelines

Monitor adoption metrics and create dashboards or reports for leadership

Create clear, targeted communication materials to support change initiatives

Communicate meaningfully, providing appropriate contextual guidance for understanding how employees and external authors use AI solutions and agentic drafting assistants, new AI tools integrate with editorial judgment, and how accuracy, trust and professional standards are safeguarded

Coordinate and facilitate meetings, workshops, and focus groups to gather feedback and foster alignment

Act as a trusted advisor to operations/business leaders, providing insights on employee sentiment and adoption challenges

In collaboration with external author relationship owners, understand concerns and needs of external authors and craft and facilitate effective communications for change (ex. written communications, survey authorship and facilitation, focus group discussions)

Conduct training needs assessment and partner with Learning & Development teams to design and deliver project training programs that enable employees to adopt new processes, systems, or behaviors

Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions

Provide hands-on support to teams during transitions, including coaching and guidance

Identify gaps in knowledge or skills and recommend interventions

Employ feedback mechanisms and engagement measures that enable development for, and improvement in, employee adoption of change

Track and analyze change effectiveness, adoption rates, and employee engagement

Document lessons learned and best practices to improve future change initiatives

Translate insights and field feedback into actionable guidance by identifying risks and opportunities across Global Editorial Operations, specifically, and Global Operations, at large

Ensure that change communications, training, and engagement activities are accessible to all employees across GEO locations

Design change initiatives that connect organizational goals with meaningful day-to-day impact for employees, reinforcing clarity, trust, and engagement

Embed employee voice in transformation efforts through regular listening mechanisms (e.g., surveys, focus groups, feedback loops) to ensure that employees feel heard, valued, and supported

Partner with People Experience and I&D leaders to align change management approaches with broader organizational commitments to inclusion, belonging, and employee well-being

Recognize and celebrate employee contributions during major change milestones, reinforcing purpose and shared ownership of transformation success

Drive measurable adoption of Agentic AI Content Platform, Content Expansion initiatives, and other key programs, as assigned

Accelerate content delivery outcomes in line with project Objectives & Key Results

Partner with Global Operations Editorial Leads to connect employee adoption with content outcomes, which can include faster update cycles, increased throughput, AI-assisted task adoption, increased quality, etc

Qualification

Change managementOrganizational developmentBusiness analysisGenerative AI toolsAnalytical skillsCoaching skillsFacilitation skillsMicrosoft OfficeCross-cultural communicationStakeholder engagementChange management methodologies

Required

Bachelor's degree in organizational development, Marketing, Business Administration, Human Resources, or a related field

2–4 years of experience in change management, organizational development, or business analysis

Proven ability to plan and execute change management initiatives

Digital and AI-fluent

Ability to leverage Large Language Models (LLMs), e.g. LN Console, CoPilot, ChatGPT and other generative AI tools to accelerate analysis, create communications, synthesize feedback, and support change management activities

Strong analytical and problem-solving abilities

Excellent written and verbal cross-cultural communication skills

Advanced facilitation skills

Strong coaching skills

Ability to build strong relationships and influence stakeholders at all levels

Proficient in Microsoft Office tools including PowerPoint (advanced), Word, MS Teams, Excel, Sharepoint (design, creation, maintenance)

Preferred

Experience supporting large-scale transformation projects or technology implementations preferred

Knowledge of change management methodologies (e.g., Lean-Agile Change Management, Prosci ADKAR, Kotter, or equivalent) is a plus

Benefits

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Company

LexisNexis Risk Solutions

Glassdoor4.0

LexisNexis Risk Solutions provides information to assist customers in industry and government in assessing, predicting, and managing risk. It is a sub-organization of ChoicePoint.

Founded in 2000

Alpharetta, Georgia, USA

10001+ employees

https://risk.lexisnexis.com

H1B Sponsorship

LexisNexis Risk Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (129)

2024 (132)

2023 (86)

2022 (98)

2021 (125)

2020 (53)