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PNC · 1 month ago

Digital Product Manager Lead Sr - MarTech

Pittsburgh, PA

Full-time

Onsite

Senior Level, Lead/Staff

$114K/yr - $187K/yr

8+ years exp

PNC is a leading financial services company dedicated to delivering the best experience for its customers. The Digital Product Manager Lead Sr role involves leading strategic initiatives within the MarTech organization to enhance digital experiences and drive growth. The position requires collaboration with various stakeholders to develop and optimize customer journeys and experiences.

BankingFinanceFinancial Services

No H1B

Responsibilities

Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices

Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development

Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences

Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs

Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates

Qualification

Agile Web DevelopmentDigital User ExperienceData VisualizationBusiness Requirements DocumentationIT ArchitectureJavaScriptWireframingDesign ThinkingInnovationEffective CommunicationsProject Management

Required

University / college degree

Higher level education such as a Masters degree, PhD, or certifications is desirable

Industry relevant experience typically 8+ years

Specific certifications are often required

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered