Kemper · 1 week ago
Join us for our Career Fair, Tuesday, January 6th, Bilingual Customer Service Representatives
McAllen, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expKemper is one of the nation’s leading specialized insurers, and they are seeking dedicated, caring bilingual professionals to assist clients with insurance policy inquiries. The role involves providing superior customer service and reviewing policy information to ensure compliance with underwriting guidelines.
ConsumerFinancial ServicesInsurance
Responsibilities
Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes
Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries
Provides Superior Customer Service and offers solutions and/or options within Company guidelines
You may be asked to periodically attend office-based training or meetings as needed
Qualification
Required
High school diploma or GED
6 months previous customer service experience required
pleasant telephone demeanor
multitasking skills required
PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required
Successfully completes all required new hire training as per Departmental guidelines
This selected candidate will be required to work in our McAllen, TX office location
Preferred
Call Center and/or insurance-related experience
Fluent Spanish/English communication skills
Company
Kemper
Kemper is a financial organization providing insurance and consumer finance solutions for individuals and small businesses.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$400M2022-02-15Post Ipo Debt· $400M
1996-01-01Acquired
1990-04-27IPO
Leadership Team
Maxwell Mindak
Senior Vice President Treasurer and Chief Risk Officer
Recent News
MarketScreener
2025-02-25
Company data provided by crunchbase