PayPal · 4 hours ago
Director, Experience Design
New York, NY
Full-time
Hybrid
Director/Executive
$188K/yr - $324K/yr
10+ years expPayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences for consumers and businesses. The Director of Experience Design will establish the overall strategy for user experience initiatives, influence executive-level decision-making, and lead cross-functional teams to enhance user-centered design principles across projects.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Establish overall business or technical strategy for user experience initiatives
Negotiate with and influence decision-making reaching the senior executive level
Identify and resolve unique situations of substantial significance in user interface or interaction design
Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
Lead the development of user experience strategies that resonate with target audiences
Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning
Qualification
Required
10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
2 years of experience leading others
BA is required
Preferred
Significant experience leading large consumer product and technology teams across multiple capabilities
Strong understanding of P2P and fintech trends, technologies, regulatory environments and consumer insights / trends
Proven track record for building, launching, and maintaining high-scale, successful products in a highly matrixed organization
Demonstrated experience in managing complex app ecosystems, design systems, user onboarding, third-party integrations, identity management, and search functionality
Experience with Agile methodologies and product management tools
Experience strategically influencing and aligning senior stakeholders and key partners to drive action, results and change consistently
Multi-disciplined leader who builds, develops, and advances high performing teams with strong development and domain capability, analytical, strategic, and operational excellence
Exceptional communication and presentations skills with an ability to convey complex concepts and issues in a compelling, persuasive, fact-based manner
Hands-on, 'roll up your sleeves' mindset, with the ability to be a driver and change agent in an organization
Passionate for innovation and staying ahead of industry trends, emerging product technologies and advancements
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase